I have a Led-Zeppelin "The Song Remains The Same" DVD which is a Region 4. I am using Nero 8 Ultra software to burn a copy. I can copy the DVD with no problems when I use Nero Express. When I use Nero Recode 2 about 12 minutes into the encoding process I get a Windows Error asking if I want it sent to Microsoft. When I try to eject/remove the disc from my drive there is no response. I can use the mouse to perform other functions on the computer. I have to restart Windows in order to be able to eject the disc. I used AnyDVD Ripper to copy the disc, saved the copy on the hard drive, then ran Nero Recode 2 and I experienced the same problem. I sent the error to Microsoft. I hope I did not do the wrong thing here. I hope this will not cause me any problems. Can someone tell me what might be causing the problem I have described? I have just recently used AnyDVD and Nero Recode 2 to copy the DVD Mr. Brooks with no problems. I have the latest version of AnyDVD. AnyDVD, in my opinion, is great software.