Need Help!

Discussion in 'AnyDVD HD (DVD issues)' started by suzyq67, Mar 26, 2007.

  1. suzyq67

    suzyq67 Member

    I am using Windows XP 64 bit today my son updated AnyDVD and now the computer will not boot. It says that there are no drives found in the raid configuration and that i need to insert a disk. This is the second time that updating anydvd has caused me a problem. The first time it wouldnt allow me to use my dvd burners it said that they were disabled and would not enable them. Is there anyway of getting my computer up and running without losing everything?
     
  2. Webslinger

    Webslinger Retired Moderator

    I don't feel this is a related issue as Anydvd doesn't load unless Windows boots up first, so I fail to see how Anydvd is affecting your system not finding hard drives (no drives found in your raid configuration) if your system fails to boot in the first place. Something else must be wrong with your system.
     
    Last edited: Mar 26, 2007
  3. suzyq67

    suzyq67 Member

    The computer was running fine until we installed the update to anydvd. Like i said the second last time i updated i lost the use of my drives. I need help to get my computer back up and running....so that i dont lose everything!
     
  4. Webslinger

    Webslinger Retired Moderator

    It's coincidental. I fail to see how Anydvd can run unless Windows boots. Anydvd gets updated frequently, and when
    bad things happen around the same time Anydvd is updated, there's an inclination to blame Anydvd for situations it has nothing
    to do with. Certainly, there can be conflicts with Anydvd and other programs and drivers, but it seems logical to me that Windows
    would actually have to load in the first place before Anydvd can even attempt to run.

    Perhaps your son was messing around with your computer's Raid bios settings or bios harddrive settings.

    That's a possible problem that can occur and is often easily remedied, but Windows would actually need to load before Anydvd has a chance to conflict with anything.
     
    Last edited: Mar 26, 2007
  5. G-Omaha

    G-Omaha Well-Known Member

    Sounds like you lost the Raid Array. WHen you attempt to boot, you should have A BIOS option type of screen and then possibly a RAID-BIOS option type of screen. Your BIOS and/or RAID-BIOS probably has been "clobbered" (and most likely not the faulyt of AnyDVD). If the Discs and DATA are still OK, you should be able to rebuild the array.

    Which RAID mode are you using 0/1/5, etc...
     
  6. suzyq67

    suzyq67 Member

    Okay it is jmicron array on a Asus motherboard...its a raid 0....sata.....the array information comes up and can not find the drives...but the bios shows both drives are there and set for raid. It does not give me an option to get into the array to rebuild.
    I dont think this is a coincidence because anydvd asked to reboot the computer and nothing...no drives found. It did this once before too where it lost my cd drives.
     
  7. Webslinger

    Webslinger Retired Moderator

    Again, Anydvd can't conflict with anything until Windows actually loads; so what you're writing is impossible, frankly. I would recommend taking your computer into a shop to get it looked at.
     
  8. G-Omaha

    G-Omaha Well-Known Member

    Suzy - I suspect that there is a conflict with the two (or is it three) controllers on the Mother Board that may be causing erratic behavior. This erratic behavior is caused by the Hardware and WINBLOWS and simply using the ODD may have been a "trigger" event. Might try to GOOGLE your motherboard and see if there are others that have similar problems and if they have found "cures". I know that Ubuntu Linux had a bit of a problem with that RAID/Motherboard combinaton a while ago.

    Happy hunting...