need assistance with ATT HBOmax login

[Linda Ritterskamp]

I have tried to login to my ATT HBOmax account in AnyStream and get the following error message:
ATT
Something's gone wrong.
Let's try this again.

If you were using an app, close this page.
Otherwise, start over.

I try again and get the same error.

 

[RedFox 1]

Its the Recaptcha that ATT put in place, we are working on it. This just started. I am not sure you can log in through a phone provider, only through the website, but that may be affected also.

 

[Yraen]

The answer is here https://forum.redfox.bz/threads/que...s-due-to-service-providers.83689/#post-566675

 

[RedFox 1]

We are working on it as we speak.

 

[RedFox 1]

The answer is here https://forum.redfox.bz/threads/que...s-due-to-service-providers.83689/#post-566675

Thanks to Kevin572
Close AS.
Use a web browser to login to hbomax using the 3rd party provider authentication.
Go to the hbomax account information. There it will list your email address and an option to set a password.
Set a password. You no longer need to use the 3rd party credentials to login to hbomax.
Open AS and login to hbomax using the email and password from the account page.