MasterCard: Payment rejected from Germany with Error: 66

Discussion in 'Purchase and License Keys' started by Panther160179, Feb 1, 2018.

  1. Panther160179

    Panther160179 New Member

    Hello RedFox Team,

    I wanted to buy AnyDVD HD but the payment process fails.

    After I entered all my data and the payment provider's page has confirmed, it's going to process the payment, my banking institute's 3D-Secure Targobank web page appears, informing me that the data which the dealer provided is invalid and, hence, payment could not be confirmed. Shortly after that I get redirected to a Redfox' web page telling me that the "order was not processed."


    I called my bank and gave a full payment approval.
    The limit of the card is much higher than 109EUR, so that's not the problem
    The bank does not receive a request from the dealer.

    I have already tried 2 different browsers and an Android phone for payment, but always get the same error.

    Please Help me.
     
  2. mmdavis

    mmdavis Well-Known Member

    Really need to send in a support ticket as it needs to be handled by them. Maybe @Pete or @Jill can help.
     
  3. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    This is more a job for @Ivan :p

    Sent from my Nexus 6P with Tapatalk
     
  4. Panther160179

    Panther160179 New Member

    OK, thank you both.

    Have a nice Day.