license request failed: Prime Video Australia

Discussion in 'AnyStream' started by DannyBoi, Jan 27, 2021.

  1. DannyBoi

    DannyBoi Well-Known Member

    Hi Guys im getting: license request failed: on prime Video Australia, it works for My US AND UK Amazon accounts but my new australian prime account im getting that error when trying to download, can you help plz, i can play the ep fine in chrome but using anystream i get that error, hopefully it can be fixed, i have paid account on amazon prime australia and active subscription, i attached log
     

    Attached Files:

    Last edited by a moderator: Jan 28, 2021
  2. DannyBoi

    DannyBoi Well-Known Member

    Can someone help with this please!!!
     
  3. Prospere

    Prospere RedFox Development Team

    There are two options:
    1. Your network is faulty.
    2. You have run out of download tokens (empty bucket).
     
  4. DannyBoi

    DannyBoi Well-Known Member

    Both are incorrect, know how i know that? I was able to download from amazon us just fine before going to amazon prime Australia
     
  5. Prospere

    Prospere RedFox Development Team

    And could you download anything right after your attempt with Australia?
     
    testiles likes this.
  6. DannyBoi

    DannyBoi Well-Known Member

    From amazon us yes but not Australia
     
  7. Prospere

    Prospere RedFox Development Team

    What the log is telling me, is that your communication to RedFox yields an empty result, which may happen when one of the aforementioned situations takes place.

    VPN?
     
  8. DannyBoi

    DannyBoi Well-Known Member

    Yep using vpn, im able to get the video and audio urls from the log and use YouTube-dl to download them and get keys and decrypt them not that quick but it worked
     
  9. Prospere

    Prospere RedFox Development Team

    The question is whether you can get to RedFox.
     
  10. DannyBoi

    DannyBoi Well-Known Member

    well i can get AS to find the video and audio just fine, when i click download, but its the license request its having problems with
     
  11. Prospere

    Prospere RedFox Development Team

    That does not matter. What matters is whether AnyStream is able to reach RedFox.
     
  12. DannyBoi

    DannyBoi Well-Known Member

    No idea u tell me, it did however show both series 1 & 2 when i clicked the downloadables button
     
    Last edited: Jan 28, 2021
  13. Prospere

    Prospere RedFox Development Team

    The fact that you reach amazon does not matter at all. You have to be able to reach redfox.bz and to have tokens in the bucket for the license request to work.
    Get your vpn connected and ping opd.redfox.bz
     
    whatever_gong82 likes this.