Resolved License has been deactivated

[Jorgejones]

I am getting a pop up, when I open the program, That says "Your license has been deactivated (reason wrong product)". Is this due to something on the server side or is there something I need to update or change? The program was working flawlessly yesterday. Thanks in advance for any help.

 

[RedFox 1]

Yes, we had a server error this morning, get out your license file and while the program is closed, double-click the license file and you will be good to go.

 

[Jorgejones]

I did as you suggested and it is still giving me the same pop up when I open any stream. I also tried restarting my computer and clicking on the license file and I got the same result

 

[Jorgejones]

My bad. I was clicking on the non upgraded license. I found the most recent one with the upgrade and now we are back in business.
Thanks

 

[RedFox 1]

My bad. I was clicking on the non upgraded license. I found the most recent one with the upgrade and now we are back in business.
Thanks

Great to hear, I do apologize for our server error, sometimes stuff happens.