Licence Key - AnyDVD

Discussion in 'Purchase and License Keys' started by Paul Skelly, Jan 4, 2020.

  1. Paul Skelly

    Paul Skelly New Member

    Does anyone struggle to hear back from RedFox as I have emailed and not heard back???
     
  2. mmdavis

    mmdavis Well-Known Member

    They will always reply. The question is, is the reply in your spam folder or their replies are being blocked by your provider. Maybe @Jill or @John may be able to help.
    And are you emailing or have you opened a support ticket?
     
  3. Ivan

    Ivan Admin Staff Member

    @Paul Skelly
    It seems you found the correspondence with our support in your mail folder, right?
    Last msg from Jill to you was
    "Please uninstall version 8.4.3.0 completely, run a registry cleaner, then restart your computer. Then install version 7.6.9.5 which you downloaded, restart your computer and apply your old SlySoft license key file."
     
  4. blank

    blank Well-Known Member

    Registry cleaner is not stricktly needed. So he can try without.
     
  5. Ivan

    Ivan Admin Staff Member

    The problem was that the redirect to current version was applied also to SetupAnyDVD7695.exe, so downloading this file redirected to SetupAnyDVD8430.exe :banghead:

    Redirect has been fixed now and old v7.6.9.5 is again directly available for download...
     
  6. blank

    blank Well-Known Member

    Thanks Ivan! In case AnyDVD 7 is needed sometimes...