Discussion in 'Purchase and License Keys' started by Paul Skelly, Jan 4, 2020.
Does anyone struggle to hear back from RedFox as I have emailed and not heard back???
They will always reply. The question is, is the reply in your spam folder or their replies are being blocked by your provider. Maybe @Jill or @John may be able to help.
And are you emailing or have you opened a support ticket?
It seems you found the correspondence with our support in your mail folder, right?
Last msg from Jill to you was
"Please uninstall version 188.8.131.52 completely, run a registry cleaner, then restart your computer. Then install version 184.108.40.206 which you downloaded, restart your computer and apply your old SlySoft license key file."
Registry cleaner is not stricktly needed. So he can try without.
The problem was that the redirect to current version was applied also to SetupAnyDVD7695.exe, so downloading this file redirected to SetupAnyDVD8430.exe
Redirect has been fixed now and old v220.127.116.11 is again directly available for download...
Thanks Ivan! In case AnyDVD 7 is needed sometimes...
Separate names with a comma.