I have just received and performed initial testing of my very own LG GGW-H10N Blu-ray writer/HD DVD reader. After installing the drive and the "Cyberlink Hi-Def Suite" software, I ran the LG ODD firmware update software to go from version 1.00 to 1.01. I then downloaded and applied the LG PowerDVD Ultra (2911e) update from the Cyberlink website. The update went as planned without the problems that occur when updating the retail version from 2905 to 2911. Version 2911e seems to be a more mature version of PowerDVD Ultra retail version 2911. I know this because it plays the infamous "Stomp the Yard" whereas the retail 2911 would not. Further testing will be required to find out the differences between it and the new retail version 3104a. The programs that come with the "Cyberlink Hi-Def Suite" software are "PowerDVD Ultra", "Power Producer", "Power2Go", "Power Backup", and "Instant Burn". All programs seem to be full versions and not crippleware. "PowerDVD Ultra" and "Power2Go" both recognize and allow you to use drives other than the LG GGW-H10N. I tested this capability using my LiteOn LH-2B1S Blu-ray writer. I burned two Blu-ray 25GB rewritable discs with the LG GGW-H10N , one with Blu-ray and one with HD DVD content, and both played as expected on both of my drives. Overall, LG has done an excellent job bringing this product to market.