Keep getting error when ripping DVD

Discussion in 'CloneDVD mobile' started by Mog the Destroyer, Dec 29, 2007.

  1. Mog the Destroyer

    Mog the Destroyer New Member

    I'm trying to rip the 5th disc of Dragon Ball Z Season 1 and I keep getting an error saying that I need to clean the disc. The disc is brand new and clean, got it for x-mas 3 days ago. Tried cleaning the disc, tried cleaning the drive, nothing still getting the same error. BTW - First time seeing this message in AnyDVD - "Warning: .bup file location is wrong, .bup processing disabled!" Don't know if this could be causing the problem. Someone please help out. :bowdown:

    p.s. ~ The error that CloneDVD mobile gives me is "Incorrect Function. If, reading the media has failed, please clean the surface and try again."
  2. Webslinger

    Webslinger Retired Moderator

    from Frequently Asked Questions (READ BEFORE YOU POST)

    26. With some discs, I get a weird .bup error message. Should I be worried?

    No. That message will be more common, and it doesn't really indicate anything other than the .bup file location does not correspond with the pointers in the .ifo files. This situation is fairly common now, and that message does not necessarily indicate that you will experience problems. also click for more information
  3. Webslinger

    Webslinger Retired Moderator

    1. Update to Anydvd beta: click

    2. a)Click the red fox icon on your toolbar.
    b) Navigate to "Program Settings".
    c) Click "enable logging".
    d) Click "ok".
    e) Put the problematic original disc in your optical drive/reader.
    f) Go to your My Documents folder
    g) You will see a zip file called ""
    h) When replying or posting in the Slysoft forums, look for the icon that looks like [​IMG]
    i) if you don't see that icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
    j) a small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
    k) click the "Browse" button, and locate and select the .zip file you created.
    l) click "upload"

    3. Right click on the fox icon on your toolbar and select "rip video-dvd to hard disk". Then try Clonedvd mobile using that rip as the source.
  4. Mog the Destroyer

    Mog the Destroyer New Member

    Still nothing. I updated AnyDVD and tried to rip video dvd to harddisk. I still get an error on VTS_02_4 when trying to rip. It cuts out on me at 45-46%. I'm starting to just think the dvd is messed up.

    Attached Files:

  5. Webslinger

    Webslinger Retired Moderator

    i. Right click the fox on your toolbar. Exit Anydvd
    ii. Click start. Right click on "My computer"--->select "properties".
    iii.Click on the 'Hardware' tab--->click the 'device manager' button.
    iv. Open the dvd/cdrom branch---> right click on your optical drive
    v. Click "properties".
    vi. You should have a region tab. From there you can select a region.
    vii. Select the region that matches the region on the disc
    viii. Start Anydvd
    ix. click the fox icon on your toolbar. Go to Video dvd--->settings
    x. Change the default to match the region you're in.

    What is the full error message?

    2. Download Nero cd-dvd speed. It's a free program. With Anydvd running in the background, select the tab labeled "scandisc". Select the appropriate drive letter, and click "start". If Nero cd-dvd speed reports read errors, your disc is (probably) bad and needs to be exchanged--even if it plays fine (or your optical drive could be slowly dying).
  6. Mog the Destroyer

    Mog the Destroyer New Member

    Hey thanks for all the help. Turns out that Nero says the disc is bad at the same place I had said it was. At about 45-46% during VTS_02_4. The error is "File 1 D:/VIDEO_TS/VTS_02_4.VOB 1 TCSectorReader" I'm just gonna return the discs back to amazon and hopefully that will work for me. Yet again thanks.
  7. Webslinger

    Webslinger Retired Moderator

    No problem. That error message generally indicates a bad original disc.

    By the way, Anydvd beta is available:
    Last edited: Dec 31, 2007