Sorry if this topic has been covered before. Looking for some help or advice in this matter. With Hardware acceleration for decoding/encoding enabled - QuickSync (Intel). I always get the message in the screen shot below The driver that I have is the latest that I could find on either the HP website or Intel support site. I had to actually manually install the current driver that I got from Intel since HP likes to limit only their updates to be installed. Below are my system details Is anyone aware of the existence of a graphics driver for Intel HD 4600 for my processor that is the recommended ver 18.104.22.16836 or higher that CloneBD recommends? Maybe someone else on this forum has come across this as well and found a solution. Maybe I just need to upgrade my computer at some point ?? Thanks in advance.