Installation Issues

Discussion in 'AnyDVD HD (DVD issues)' started by Jeffrey Matejka, Sep 8, 2017.

  1. Jeffrey Matejka

    Jeffrey Matejka New Member

    Yesterday ANYDVD worked fine. I downloaded and installed 8.1.80. Tried to use it today and received 2 error messages in my 2 attempts. Do not recall message, sorry. I have tried the 8.1.81 and it does the same thing as 80, stops installing without completion but no messages. There have been no updates to my system. I am running and have been running 10 for 2 years now with no issues until the latest version. I'm dead in the water with out this program so I hope someone can offer me a solution.
     
  2. scotton

    scotton Well-Known Member

  3. Badnews

    Badnews Guest



    What OS are you running, We can't read minds yet?
     
  4. mmdavis

    mmdavis Well-Known Member

    I would assume Windows 10 due to this line in the post.
     
  5. DrinkLyeAndDie

    DrinkLyeAndDie Retired Moderator

    Ruling out the problem being Vista x64, etc, as has already been done by the OP the error message is key to any solution. Without it there's no narrowing anything down and a solution is impossible.
     
  6. DrinkLyeAndDie

    DrinkLyeAndDie Retired Moderator

    @Jeffrey Matejka Try installing it again and take a screenshot or write down the exact message.
     
  7. acmur

    acmur Member

    Bitdefender Total Security 2018 (version updated earlier in the week from 2017) now recognises AnyDVD and CloneBD as malware, wont complete the install and deletes the update files from the system. I tried and failed to install 8180, 8181 beta and 1170. I uninstalled AnyDVD 8170 and tried to reinstall - malware and fail. Currently have Clone BD 1160 and am not doing anymore uninstalling.
    I've reported the issue to Bitdefender just now. I'm going to boot with Bitdefender disabled (with no net connection) and see if I can get the updates installed.
    CloneDVD hasn't had an update in ages but I'd guess its at risk as well.
    I run Windows 10 64bit latest update whatever that is.
     
  8. James

    James Redfox Development Team Staff Member

    Isn't anti-malware, anti-virus, anti-whatever software a whole lot of fun? This stuff is often worse than the actual threats it is trying to protect you from (and usually fails doing so).
     
    nebostrangla and Badnews like this.
  9. Jeffrey Matejka

    Jeffrey Matejka New Member

    Thanks everyone for your input. Turns out "acmur" had the answer. My Bitdefender is heroically killing the program every time I try to load it. Will have to wait to hear from them as to how to proceed. Thanks again for the help.
     
  10. James

    James Redfox Development Team Staff Member

    My personal advice: Uninstall all the anti-whatever snake-oil, erm, software and don't look back. To keep your mind at ease, use Microsoft Defender.
     
    Clams likes this.
  11. acmur

    acmur Member

    Jeff
    I just got them in successfully. In Bitd, click on 'view features' then turn off 'Advanced threat defence'. Run the installer/s. Check the updates are done. Dont forget to turn 'Advanced threat defence' back on when you're done.
    Allan
     
  12. Art Masson

    Art Masson Well-Known Member

    Hi Jeff. I do agree with @James on this one. Since moving to Windows 10, I've dumped my 3rd party virus and malware software and am using the built-in (and free) Windows Defender product. Less hassle dealing with multiple vendors and cheaper. Now I only have Microsoft to blame! :)
     
    Clams likes this.