1. AnyStream is having some DRM issues currently, download with Amazon, Netflix and Hulu is not possible at the moment.
    Situations like this will always happen with AnyStream: streaming providers are continuously improving their countermeasures while we try to catch up, it's an ongoing cat-and-mouse game. Please be patient and don't flood our support or forum with requests, we are working on it 24/7 to get it resolved - but it will take a few days. Thank you.

I'm having problems with my condemned backup

Discussion in 'AnyDVD HD (DVD issues)' started by patrickwm68, Oct 24, 2007.

  1. patrickwm68

    patrickwm68 Member

    I've tried twice to copy this film and both times when I go to play the disc it won't play, the player keeps flashing "pause play pause play". Not till I advance it to chapter 2 does it play normally. Any ideas?
  2. Webslinger

    Webslinger Retired Moderator

    1 ) What burning software did you use to create the backup? What version number?

    2) a)Click the red fox icon on your toolbar.
    b) Navigate to "Program Settings".
    c) Click "enable logging".
    d) Click "ok".
    e) Put the problematic disc in your optical drive/reader.
    f) Go to your My Documents folder
    g) You will see a zip file called "Anydvd_Info_titleofmydisc.zip"
    h) When replying or posting in the Slysoft forums, look for the icon that looks like [​IMG]
    i) if you don't see that icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
    j) a small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
    k) click the "Browse" button, and locate and select the .zip file you created.
    l) click "upload"

    3) Does the backup play in your computer?

    4) a)With Anydvd running in the background, play the original disc in your computer. Does the original disc exhibit the same playback problems?
    b) With Anydvd disabled, play the original disc in your computer. Does the original disc exhibit the same playback problems?

    5) What blank media are you using? Specify a) brand name b)type (-R, +R, -RW, +RW, RAM, DL, etc.) c)media code, d) capacity/size, e) batch codes/serial codes (often found printed on the inner plastic hub of the blank disc), and f)country (factory information would be great as well, if possible) where the media was made (look on the physical packaging; do not rely on programs to accurately give you this information).

    If you don't know how to obtain media codes, you may find the following programs useful:

    http://dvd.identifier.cdfreaks.com and http://www.dvdinfopro.com/
    Last edited: Oct 24, 2007