Resolved I purchased anystream and the payment was successful, but the email prompted that the payment failed.

[sakuralonely]

Hello, I purchased anystream and paid with BTC. It was prompted that the payment was successful, but the email prompted me that the payment failed.

[edit by Ivan: removed email for pivacy reasons]

 

[DeepSpace]

Please wait for @Ivan to check.

 

[Ivan]

Hello, I purchased anystream and paid with BTC. It was prompted that the payment was successful, but the email prompted me that the payment failed.

[edit by Ivan: removed email for pivacy reasons]

I'll reply to your the support tickets you created...

 

[Ivan]

You cancelled the order before you paid with Bitcoin, so our system didn't monitor the blockchain anymore for your transaction.
I revived your order and you should have received your license.

您在使用比特币支付之前取消了订单，因此我们的系统不再监控您的交易区块链。我恢复了您的订单，您应该已经收到许可证了。