• AnyStream is having some DRM issues currently, Netflix is not available in HD for the time being.
    Situations like this will always happen with AnyStream: streaming providers are continuously improving their countermeasures while we try to catch up, it's an ongoing cat-and-mouse game. Please be patient and don't flood our support or forum with requests, we are working on it 24/7 to get it resolved. Thank you.

I can't get anyDVD to work.

C

Cardinal2001

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I have followed the directions to the tee and I even uninstalled the former version and went for a clean install. I have used this for 10 years and never had a problem. This is what I get when I put in a blu-ray disc.

Total size: 23125024 sectors (45166 MBytes)
Video Blu-ray label: (I Removed this)
Media is AACS protected!
Drive supports bus encryption!
Disc wants bus encryption!
Failed to send host key (bus encryption)!
ERROR processing Blu-ray disc!

How do I fix this?

Someone said I need to make a log file? Since I have never had a problem with this program, I don't know what this is or how to make it but I am going to see if I cant find a help file for it.
 

Attachments

  • AnyDVD_8.0.7.0_Info_K_GODS_NOT_DEAD_2.ziplog
    169.8 KB · Views: 1
Ensure Anydvd is running.
  1. Put the problematic original disc in your optical drive/reader. Wait for Anydvd to scan the disc.
  2. Right click the red fox icon on your system tray (to the lower right).
  3. Select "Create Logfile"
  4. Wait for Anydvd to create a log file. In some circumstances this might take 5 minutes or longer.
  5. A pop-up screen will appear. Take note of the location where Anydvd created the logfile "Anydvd_Info_<xxxxxxx>.zip" (or something similar)
  6. Click "ok". A Windows Explorer will open. You will see a zip file called "Anydvd_Info_titleofmydisc.ziplog"
  7. Look for the icon that looks like a paper clip after clicking "quote" or when creating a new thread). If you don't see that paper clip icon, click the "go advanced" button. You should see that icon now. Click the paper clip.
  8. A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
  9. Click the "Browse" button, and locate and select the .ziplog file you created.
  10. click "upload"
  11. Close the window. When you submit reply, or submit a new thread, the .ziplog file will be attached automatically for us to take a look at.
 
OK I have the ziplog. Please look at it and tell me whats wrong. Thank you.
 

Attachments

  • AnyDVD_8.0.7.0_Info_K_GODS_NOT_DEAD_2.ziplog
    169.8 KB · Views: 3
Cardinal2001 said:
OK I have the ziplog. Please look at it and tell me whats wrong. Thank you.
Click to expand...

AnyDVD's authentication request times out after 15 seconds, the drive is not responding.
You should
  • try to get a firmware update
  • if it is attached to USB 3.0, see if it works, when you plug it into USB 2.0
  • If you happen to have another BD drive, try that.
 
I have burned and played Blu-rays in the drive and it is working fine. It is a 2.0. No other drive. I have never had any problems with anydvd. It worked fine until I did this upgrade. It was even converting Downton Abbey. Now it does the same thing to all discs I put in. I can put another in and post the logfile.
 
My Apologizes. I remembered I had a read only drive and I put it. Its working fine. I still cant explain why the pioneer is reading and writing but Anydvd is not working with it. Thanks guys I appreciate it.
 
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