When I try to convert a DVD for my Creative Zen Vision W, the resulting file is in avi(DivX) format. The avi files crashes my player. Currently, I am doing a second conversion from the avi file to wmv using Creative Zen video encoder or Windows media encoder. The resulting files work great. I wrote to customer support and asked if there was a way to force CloneDVD Mobile to make files in WMV format. They said that I could modify the devices.ini file to make this happen. My question is: Are there any instructions or guidelines for updating the devices.ini file? Could someone give me some ideas on causing CloneDVD Mobile to make WMV-formatted videos for the Creative Zen Vision W? Recommendations for changing the devices.ini file? Thanks….