I went to a well know video store to rent my wife some movies. While I was waiting to checkout the manager offered the guy infront of me a movie called Into the Wild. It sounded interesting so I got out of line and looked through the new releases. There was no movie called Into the Wild on the rack, nor a space for it. I got back in line and asked was Into the Wild a older movie and where would I find it. He looked around and asked if I renting or buying, I asked him what is the difference, he said he could sell it but they did not rent it. This made no sense to me at all, so I rented the movies I had and left. I got home and looked up on their website and I see it was available for rent this Tuesday. I called the main office and was told they would look into it. I was also informed that the employees get new releases to watch one prior to being released to the public. I called again and got the number for the District Manager, he asked meet him at the video store Saturday, which I did. He confronted the manager of the store, of course he denied it and the District Manager got mad at me. He instructed the store manager to delete my account. Is there any agency I can report this to? I know it waste of time but I would love to to burn both the managers.