help

Discussion in 'AnyDVD HD (DVD issues)' started by kozy69, Feb 27, 2008.

  1. kozy69

    kozy69 Member

    Goya's Ghost, I've tried 4 different burners and they all stop about 1 min.left of recording the movie ,someone please help
     
    Last edited: Feb 27, 2008
  2. Webslinger

    Webslinger Retired Moderator

    1.
    a) Ensure Anydvd is running.
    b) Put the problematic original disc in your optical drive/reader. Wait for Anydvd to scan the disc.
    c) Right click the red fox icon on your toolbar.
    d) Select "Create Logfile"
    e) Wait for Anydvd to create a log file.
    f) A pop-up screen will appear. Take note of the location where Anydvd created the logfile and the logfile's name. Click "ok".
    g) Go to your My Documents folder
    h) You will see a zip file called "Anydvd_Info_titleofmydisc.zip" (or something similar; see step f)
    i) When replying or posting in the Slysoft forums, look for the icon that looks like [​IMG]
    j) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
    k) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
    l) Click the "Browse" button, and locate and select the .zip file you created.
    m) click "upload"

    What does that mean? Stops while burning? While reading? While doing what?

    2) State the full a)error message(s) you encountered (click "details"), b)tell us what program(s) you were using when you received the error message(s), and c) describe in detail what you were doing when you received the error message(s). What problem are you having exactly?
     
  3. kozy69

    kozy69 Member

    Goya's Ghost

    THE movie stops recording with 1 min. left
     
  4. Webslinger

    Webslinger Retired Moderator

  5. jcusimano2@kc.rr.com

    jcusimano2@kc.rr.com Well-Known Member


    Post # 3 & post # 1 are the same if you want help then please do what webslinger has asked. If not then sorry. Please follow directions
    1.
    a) Ensure Anydvd is running.
    b) Put the problematic original disc in your optical drive/reader. Wait for Anydvd to scan the disc.
    c) Right click the red fox icon on your toolbar.
    d) Select "Create Logfile"
    e) Wait for Anydvd to create a log file.
    f) A pop-up screen will appear. Take note of the location where Anydvd created the logfile and the logfile's name. Click "ok".
    g) Go to your My Documents folder
    h) You will see a zip file called "Anydvd_Info_titleofmydisc.zip" (or something similar; see step f)
    i) When replying or posting in the Slysoft forums, look for the icon that looks like
    j) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
    k) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
    l) Click the "Browse" button, and locate and select the .zip file you created.
    m) click "upload"

    2) State the full a)error message(s) you encountered (click "details"), b)tell us what program(s) you were using when you received the error message(s), and c) describe in detail what you were doing when you received the error message(s). What problem are you having exactly?
     
  6. Frank

    Frank SlySoft Support Team

    a little dash of salt in the soup

    While you're at it with generating the log file you might want to add this to your thinking process for problem determination: 8)

    http://forum.slysoft.com/showthread.php?t=4028