A user sent in a typical request for "lost" keys.
Since the information provided did not allow an immediate resending of the keys, we sent the normal reply with a request to reply with postal address, e-mail info, etc. and got this reply:
(Keep in mind that all support ticket signatures include our office address )
SlySoft, Inc.
P.O. Box W874
St. John's
Antigua and Barbuda
Customer reply:
If this is the address that i am to send the information that you request there is no zip code for the envelope.
:doh:
Since the information provided did not allow an immediate resending of the keys, we sent the normal reply with a request to reply with postal address, e-mail info, etc. and got this reply:
(Keep in mind that all support ticket signatures include our office address )
SlySoft, Inc.
P.O. Box W874
St. John's
Antigua and Barbuda
Customer reply:
If this is the address that i am to send the information that you request there is no zip code for the envelope.
:doh:
