HBOmax: Stream initialization failed

Discussion in 'AnyStream' started by rf4m3, Jul 27, 2021.

  1. rf4m3

    rf4m3 Active Member

    I'm using AS with AS region=Other, and NordVPN is connected to US servers.

    When I tried to download from HBOmax, I got the following error message:


    Initialization error
    Stream initialization failed. Cannot proceed with the download.

    After clicking "OK", the following error message shows up:

    AnyStream crash report
    AnyStream encountered an exception and therefore created a file with analysis information at


    An Explorer Window showing the crash report will now open.

    Then AS app crashed.


    I have attached the dump file and the log file.

    Please let me know what am I doing wrong. Thanks.

    Attached Files:

    Last edited: Jul 27, 2021
  2. rf4m3

    rf4m3 Active Member

    Tried another download (TV show this time), it still errors out with "Initialization error" but AS didn't crash. Attached is the log file.

    Attached Files:

  3. Idreams

    Idreams Well-Known Member

    this is known issue. we need to wait for new version for this fix
    rf4m3 and tmo1138 like this.
  4. rf4m3

    rf4m3 Active Member

  5. james Coopre

    james Coopre New Member

    Please test before wasting everyone's time, having come from dev/test/prod your product rocks your delivery to your customers needs improvement. Just a thought. We all like improvements, but I don't like an update that isn't baked not fully tested just to get something out the door.

    Improve on output of version control, I am more than willing to help
  6. Ch3vr0n

    Ch3vr0n Translator NL

    what makes you think they don't test things? They can't possibly test for every possible variance in user systems, network setup, ISP. Just because during their initial testing things work, doesn't mean things will work the same on the user-end of things.
  7. 0x0x0x0x0

    0x0x0x0x0 Well-Known Member

    Just out of curiosity, what is a beta release in your mind?
  8. DannyBoi

    DannyBoi Well-Known Member

    they have fixed this issue btw, can now download from hbomax without it crashing
  9. StevenIvan

    StevenIvan Well-Known Member

    Huh. Not for me. I can log in, but any download still gets an Init error and crashes. Kinda weird, since it worked for me initially.
  10. 0x0x0x0x0

    0x0x0x0x0 Well-Known Member

    It varies, sometimes it works, often doesn't, just depends on the actual title. I think it's sensible to wait for an update...
  11. StevenIvan

    StevenIvan Well-Known Member

    I can't even download a title I've successfully downloaded previously. *shrug*

    But yes, waiting is fine. I was just hoping to sneak in 1-2 movies that are expiring on the 31st, so I figured I would check :)
  12. DannyBoi

    DannyBoi Well-Known Member

    still not fixed propley because when u download a series it downloads the same episode every time u click a different episode
    4lfred likes this.
  13. StevenIvan

    StevenIvan Well-Known Member

    I mean, there hasn't been a new client release .. all that is client side. so ....
  14. HAMsmoke

    HAMsmoke Well-Known Member

    Still not fixed at all - why even mention this until a new release is ....... well, released?
    StevenIvan likes this.
  15. KidJoe

    KidJoe Member

    For me its two movies so far, The Matrix 4K and Justice League 4K. It is repeatable.

    I've downloaded several others without any issue (4K as well as 1080p)
  16. The Roadie

    The Roadie Member

    SImilar (same?) issue here. Dump file included in case it's illuminating.

    Attached Files:

  17. rf4m3

    rf4m3 Active Member

    Could it be depended how the digital movie was encoded? I tried some animated films like Justice League, AS did not crash and download is fine.
  18. RedFox 1

    RedFox 1 Super Moderator

    We have had some ongoing issues with HBO Max, sorry for the inconvenience, it should be resolved in the next version coming soon ( I hope).