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HBO Max - Unable to login

yea, i can't get it to work either. the log says

00:00:28.686 - [Error] [hbomax] {"code":0,"message":"Request failed the Recaptcha check","status":403,"type":"RecaptchaCheckFailedError"}

00:00:28.831 - [Error] [hbomax] Error receiving: 204 (401) Host requires authentication, https://sessions-us.api.hbo.com/sessions/v1/clientConfig

00:00:28.831 - [Error] [hbomax] Unauthorized

00:00:28.831 - [Error] [hbomax] Failed to get token for grant type user_name_password
 
Yeah i'm getting

00:00:46.974 - [Error] [hbomax] Error receiving: 201 (403) Error transferring https://oauth-us.api.hbo.com/auth/tokens - server replied: Forbidden, https://oauth-us.api.hbo.com/auth/tokens

00:00:46.975 - [Error] [hbomax] {"code":0,"message":"Request failed the Recaptcha check","status":403,"type":"RecaptchaCheckFailedError"}

00:00:47.174 - [Error] [hbomax] Error receiving: 204 (401) Host requires authentication, https://sessions-us.api.hbo.com/sessions/v1/clientConfig

00:00:47.174 - [Error] [hbomax] Unauthorized

00:00:47.174 - [Error] [hbomax] Failed to get token for grant type user_name_password

00:00:48.290 - [Debug] [Recaptcha webchannel] Login button clicked.

00:00:48.550 - [Error] [hbomax] Error receiving: 401 (500) Error transferring https://oauth-us.api.hbo.com/auth/tokens - server replied: Internal Server Error, https://oauth-us.api.hbo.com/auth/tokens

00:00:48.551 - [Error] [hbomax] {"statusCode":500,"message":"An unknown problem occurred. Please contact your TV provider."}

00:00:48.733 - [Error] [hbomax] Error receiving: 204 (401) Host requires authentication, https://sessions-us.api.hbo.com/sessions/v1/clientConfig

00:00:48.733 - [Error] [hbomax] Unauthorized

00:00:48.733 - [Error] [hbomax] Failed to get token for grant type user_name_password
 
lol, but no go. ive even tried logging into a website that has catpcha, thinking maybe itll remember it (the website lets me just click the catpcha checkbox, no need to match images), but no go.

ive even tried tabbing from 'show password' on HM login page in AS. once, twice, thee, four or five times tab and hitting spacebar, then login button each time... thinking maybe tabbing will catch the captcha checkbox, but to no avail. every time i open AS i get the HM homepage greyed out for a milisecond and then i get the login page. every second time theres no catpcha icon in the bottom right. yeah, not sure how youre getting in guise, no go here still. weird. cheers!

Yup, i tried for a while and did the same things as you and couldn't login
 
For what its worth I have noticed that if you close AS with HM as the active window and re open it, captcha in bottom corner, flip to another tab like AP and close the app, launch it back up and AP loads up then flip to HM and no captcha logo
 
The most consistent way I have found to log in is to log in to Hulu first which requires solving the captcha there, clicking onto the Disney+, Netflix, and Amazon tabs randomly, and then trying to log in to HBO Max. The only problem is that even after I log in trying to download anything just makes the whole program crash anyway as described by others.

I added a log file just in case it helps.
 

Attachments

  • AnyStream_1.1.5.7.astlog
    2.3 MB · Views: 3
  • AnyStream_1.1.5.7_Dump_20210721031347.astdmp
    1.3 MB · Views: 1
The only problem is that even after I log in trying to download anything just makes the whole program crash anyway as described by others.
Described by whom?
I can't seem to find another post describing a crash.
 
Described by whom?
I can't seem to find another post describing a crash.
AnyStream crashes when I attempt to close the application if I as much as select the HBOmax tab during a given session. Happens each and every time. This is with AnyStream 1.1.5.7 (32-bit) under Windows 7. I can post a crash dump tomorrow if you like. I run a dual boot. I'm in Windows 10 at present and have to step away from the computer for the night. Testing under Windows 10 I can't replicate the issue. I still can't log in to HBOmax, but AnyStream never crashes when I close the application so.
 
Yeah, I'm having the same problem as others, It keeps saying login failed. I don't have any problems logging in on Chrome though.
 
I have the same problem with logging in to HBO Max. This problem pops up:


00:01:35.579 - [Error] [hbomax] Error receiving: 401 (500) Error transferring https://oauth-us.api.hbo.com/auth/tokens - server replied: Internal Server Error, https://oauth-us.api.hbo.com/auth/tokens

00:01:35.579 - [Error] [hbomax] {"statusCode":500,"message":"An unknown problem occurred. Please contact your TV provider."}

00:01:35.993 - [Error] [hbomax] Error receiving: 204 (401) Host wymaga autoryzacji, https://sessions-us.api.hbo.com/sessions/v1/clientConfig

00:01:35.993 - [Error] [hbomax] Unauthorized

00:01:35.993 - [Error] [hbomax] Failed to get token for grant type user_name_password

00:01:38.986 - [Debug] [Recaptcha webchannel] Login button clicked.

00:01:39.667 - [Error] [hbomax] Error receiving: 401 (500) Error transferring https://oauth-us.api.hbo.com/auth/tokens - server replied: Internal Server Error, https://oauth-us.api.hbo.com/auth/tokens

00:01:39.668 - [Error] [hbomax] {"statusCode":500,"message":"An unknown problem occurred. Please contact your TV provider."}

00:01:40.051 - [Error] [hbomax] Error receiving: 204 (401) Host wymaga autoryzacji, https://sessions-us.api.hbo.com/sessions/v1/clientConfig

00:01:40.051 - [Error] [hbomax] Unauthorized
 

Attachments

  • AnyStream_1.1.5.7.astlog
    1.3 MB · Views: 0
I get login failed as well. Logged into website and streamed fine. Big red login failed when i try with AS
 

Attachments

  • AnyStream_1.1.5.7.astlog
    1.3 MB · Views: 0
I found directions stating if you get HBO MAX via Amazon Prime, you have to click the Sign In With A Provider button then choose Prime Video Channels to log in with your Amazon Prime credentials.
upload_2021-7-21_11-0-23.pngupload_2021-7-21_11-1-19.png
 
im logged back into HBOMax, i reinstalled the new bata version (released yesterday) over the top of the same install from lastnight, clicked amazon, netflix, disneyplus, hulu then hbomax tabs and logged straight in, now its crashed when i tried to download film, logged me out and cant lock in again :(
 
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