HBO Max - Unable to login

Discussion in 'AnyStream' started by SamuriHL, Jul 20, 2021.

  1. SamuriHL

    SamuriHL Moderator

    Just tried to check out HBO Max. Not able to login. Log is attached. Let me know if you need anything else.
     

    Attached Files:

  2. twhiting9275

    twhiting9275 Well-Known Member

    same (US)
    Verified the user and password
    Verified that they both work on the HBO(max) website
    There is a disconnect between the program and the website logging in somehow
     
  3. SystemIdleProcess

    SystemIdleProcess Well-Known Member

    Same
    ReCaptcha maybe?

    Code:
    00:00:00.153 - [Notice] AnyStream version 1.1.5.7
    00:00:10.290 - [Debug] [tabs] Tab changed
    00:00:10.290 - [Debug] [tabs] Checking for matching provider...
    00:00:10.290 - [Debug] [tabs] Create new panel for HBOmax
    00:00:10.292 - [Debug] [hbomax] not using proxy
    00:00:10.302 - [Debug] [tabs] New provider widget: HBOmax
    00:00:10.303 - [Debug] [tabs] HBOmax panel loaded.
    00:00:10.895 - [Debug] [Recaptcha] Setting up the webchannel.
    00:00:10.896 - [Debug] [Recaptcha] Login form loaded.
    00:00:12.179 - [Debug] [Recaptcha webchannel] Event handler set.
    00:00:12.180 - [Debug] [Recaptcha webchannel] Script appended.
    00:00:12.181 - [Debug] [Recaptcha webchannel] Channel is ready
    00:00:27.638 - [Debug] [Recaptcha webchannel] Login button clicked.
    00:00:33.796 - [Error] [hbomax] Error receiving: 201 (403) Error transferring https://oauth-us.api.hbo.com/auth/tokens - server replied: Forbidden, https://oauth-us.api.hbo.com/auth/tokens
    00:00:33.796 - [Error] [hbomax] {"code":0,"message":"Request failed the Recaptcha check","status":403,"type":"RecaptchaCheckFailedError"}
    00:00:33.907 - [Error] [hbomax] Error receiving: 204 (401) Host requires authentication, https://sessions-us.api.hbo.com/sessions/v1/clientConfig
    00:00:33.907 - [Error] [hbomax] Unauthorized
    00:00:33.907 - [Error] [hbomax] Failed to get token for grant type user_name_password
    Edit: My subscription to HBOMax is through Hulu US but I have my own login to HBOMax.
     

    Attached Files:

    Last edited: Jul 20, 2021
  4. twhiting9275

    twhiting9275 Well-Known Member

    Figured it'd be recaptcha, ugh
     
  5. John

    John Support Team Staff Member

    I'm not sure if it's coincidental, or a workaround. I tried to reproduce the problem and observed the following phenomenon.
    1. Started AnyStream.
    2. Tried to log into HBO max and was denied,
    3. Closed AnyStream (File-Exit)
    4. Started AnyStream again and voilĂ  - I was logged into HBO Max

    Worked three times so far after I logged out of HBO Max
     
  6. SystemIdleProcess

    SystemIdleProcess Well-Known Member

    Didn't work for me. :(
     
  7. SamuriHL

    SamuriHL Moderator

    Didn't work for me, either as that was the first thing I tried.
     
  8. anderrd

    anderrd Well-Known Member

    i am getting the same error as SamuriHL. But I get HBO Max through my provider. So I have to be able select my provider and use those credentials. Not sure if AnyStream is capable of doing that.
     

    Attached Files:

    Tekton likes this.
  9. gbstreamer

    gbstreamer Active Member

    After signing in via your provider in a browser, you can go into your account and set a password to use with the email address attached to your account.
    Edit: and like others here, I cannot sign into HBOMax through Anystream.
     
    Lowpro likes this.
  10. RedFox 1

    RedFox 1 Super Moderator

    I signed in just fine, working like it should, no ads plans. HBO.png
     
  11. venomone

    venomone Member

    I also can't login, using the website directly works fine so I guess the issue is not related to my VPN
     
  12. gbstreamer

    gbstreamer Active Member

    Maybe recaptcha stuff is regional or glitchy (?). I keep exiting and retrying in the hopes something magically changes, but no luck so far. Login through Chrome / Firefox / Edge all work fine...not Anystream.
     
  13. Pete

    Pete Forum Admin Staff Member

    It's clearly Google's recaptcha rejecting you guys. It's a bit of a mystery what recaptcha (it's the invisible type) checks for, but maybe make sure, you wiggle around with the mouse enough and maybe type (don't copy&paste) username and passwords.
    I did tons of login attempts during implementation and it didn't fail once for me, so I'm a bit puzzled as to what the difference may be.
     
  14. RedFox 1

    RedFox 1 Super Moderator

    I had no capcha at all.
     
  15. DannyBoi

    DannyBoi Well-Known Member

    what quality for HBOMax is available to AS, as i dont want to subscribe if its sd Plz
     
  16. RedFox 1

    RedFox 1 Super Moderator

    I am downloading a movie now, its 1920X900, I will check when its done
     
    Lowpro likes this.
  17. gbstreamer

    gbstreamer Active Member

    Tried lots of mouse wiggles and have not copy/pasted anything in any of my attempts :(
     
  18. DannyBoi

    DannyBoi Well-Known Member

    and audio? DDP5.1 640kbps, DDP2.0 ??
     
  19. RedFox 1

    RedFox 1 Super Moderator

    I will take a screenshot when this movie is done.
     
    DannyBoi likes this.
  20. DannyBoi

    DannyBoi Well-Known Member

    with the audio options available on HBOMax to plz, aka before u click download