go button clone dvd2

Discussion in 'CloneDVD' started by DavidD, Jun 2, 2008.

  1. DavidD

    DavidD New Member

    I installed xp service pack3 yesterday afternoon, my wife goes to run a dvd and makes it to the last page and the go button is grayed out. the back button and restart button are still active. any suggestions?:bang:
     
  2. DrinkLyeAndDie

    DrinkLyeAndDie Retired Moderator

    I need more details.

    What is your output method? DVD files, ISO/UDF image, or DVD writer?

    CloneDVD does work under Windows XP SP3.
     
  3. DavidD

    DavidD New Member

    details

    dvd writer, version is 2917, was working ok yesterday, did sp3 on xp pro last night.
     
  4. DrinkLyeAndDie

    DrinkLyeAndDie Retired Moderator

    You did enter the volume name for the burned disc, right? If you don't enter a volume name the Go button will remain greyed out.

    If what I mentioned above is not the cause of the problem then you may try uninstalling CloneDVD. Save your registration information to somehwere safe. When asked tell the unisntaller to remember the registration information when you do the uninstall and then reboot and reinstall the software.

    I really can't think of any reason why the XP SP3 upgrade would cause this problem.
     
    Last edited: Jun 2, 2008
  5. DavidD

    DavidD New Member

    volume name

    Yes volume name is there, I will try the uninstall, Thank you,
     
  6. Webslinger

    Webslinger Retired Moderator

    1) What drive letter is your burner?
    2) Did you actually select your burner on Clonedvd's output page?
    3) What blank media are you using? Specify a) brand name b)type (-R, +R, -RW, +RW, RAM, DL, etc.) c)media code, d) capacity/size, e) batch codes/serial codes (often found printed on the inner plastic hub of the blank disc), and f)country (factory information would be great as well, if possible) where the media was made (look on the physical packaging; do not rely on programs to accurately give you this information).

    If you don't know how to obtain media codes, you may find the following programs useful:

    http://dvd.identifier.cdfreaks.com and http://www.dvdinfopro.com/

    4)
    a) Ensure Anydvd is running.
    b) Put the problematic original movie dvd in your burner. Wait for Anydvd to scan the disc.
    c) Right click the red fox icon on your toolbar.
    d) Select "Create Logfile"
    e) Wait for Anydvd to create a log file.
    f) A pop-up screen will appear. Take note of the location where Anydvd created the logfile and the logfile's name. Click "ok".
    g) Go to your My Documents folder
    h) You will see a zip file called "Anydvd_Info_titleofmydisc.zip" (or something similar; see step f)
    i) When replying or posting in the Slysoft forums, look for the icon that looks like [​IMG] (in other words, look for the paperclip after clicking "quote" or when creating a new thread)
    j) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
    k) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
    l) Click the "Browse" button, and locate and select the .zip file you created.
    m) click "upload"
    n) Close the window. When you submit reply, or submit a new thread, the .zip file will be attached automatically for us to take a look at
     
  7. James

    James Redfox Development Team Staff Member

    Check that the paths for temporary files / output files are correct.