I don't know what you mean by firmware. Sorry
With Anydvd running on your toolbar, click it. Click "status" on the left. Select the drive letter that corresponds with your burner on the right. Copy and paste the information in that window for me to see here (hold left mouse button and drag mouse over the text; then right click the mouse button; select "copy". Bring the mouse cursor to your post; right click; and then select "paste").
Here is an example of what I want:
"No Disc is present in Drive E:!
PLEXTOR DVDRPX-760A 1.06 12/26/0609:00"
This tells me that my burner is a Plextor PX-760A with firmware 1.06.
Maybe I can update it. Let's find out.
1. I visit www.google.com
2. I search for Plextor
3. I find www.plextor.com
4. I select my country
5. I click on "support"; then I click "downloads"
6. Then I click "firmware upgrades"
7. Then I look for "PX-760", which is my burner model
8. I click the link for PX-760, and the site tells me the latest firmware for
my burner is 1.06, which is what I'm already using, so I don't don't have to download the file, read the instructions very carefully, and run the update. Otherwise, I should, probably, run the firware update if I didn't have 1.06 already installed.
The process for you is going to be similar, except you probably don't have a Plextor burner