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Freeze at startup

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Fafner

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I was having this as Slysoft closed, I tought this was due to this, but I'm still experiencing this on the latest Redfox release.
Basically, the program freezes and stops responding just a few seconds after having been started, the only thing I can do is to kill it (Windows asks me to wait or to kill it). Tried to reinstall from scratch, even deleting reg info, but that didn't help.
 
Tried again and now it seems to work. But it didn't in the past days and earlier today, didn't really change anything in my computer. Is this a server related thing?
 
Fafner said:
And today it's doing it again. Any hint?
Click to expand...

Can you check the taskmgr while it is frozen and see if CloneBD.exe is eating any CPU cycles? (So we know whether it is an endless loop it is cought in or a deadlock).

Also - what would help a lot, would be (assuming you have a 64bit windows), if you open c:\windows\syswow64\taskmgr.exe (that would be the 32bit taskmgr), then right-click the frozen CloneBD.exe and click on "create dump file".
That dump file would help the developers see what is locking up.

If you have 32bit windows, just do this using the normal task manager.
 
Thx for the suggestion, will do. Saying "will do" because at this moment it isn't happening. It's really odd that sometimes I keep getting this freeze and sometimes everything works as expected. There wasn't any software change in my PC from earlier today till now, no Windows Update, no new software installation/update, go figure.
 
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Alright, at this moment it's happening again. There's no CPU eating. I created the dump file, but it's 135MB, or 32MB compressed to 7zip, how do I send it to the devs?
 
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Fafner said:
Alright, at this moment it's happening again. There's no CPU eating. I created the dump file, but it's 135MB, or 32MB compressed to 7zip, how do I send it to the devs?
Click to expand...

What's the size when you zip it?
 
Here it is!
Edit: can't understand if the upload succeeded or not...? Not getting any confirmation or error...
 
Fafner said:
Here it is!
Edit: can't understand if the upload succeeded or not...? Not getting any confirmation or error...
Click to expand...

Hmm. Nothing there, can't say why. I think you have to wait a while until it got uploaded before you actually confirm the post.
 
Looks like it doesn't want to work with ZIP, but worked with 7ZIP.
 
Fafner said:
Looks like it doesn't want to work with ZIP, but worked with 7ZIP.
Click to expand...

Thanks - but it seems you created that crash dump with the 64bit taskmanager, not with c:\windows\syswow64\taskmgr.exe
Quite possible, that it's useless :(
 
Ok, it's a bit difficult, but I do have some information:

it appears that there is a problem with your network configuration.
CloneBD gets stuck while checking the network settings, more specifically while a Windows component is checking the Wifi/wlan configuration.

wlanapi.dll -> WlanGetAvailableNetworkList() that function never returns.

That seems to be broken somehow.

If you deactivate update checks in CloneBD, you should be fine (at least as far as CloneBD goes).
But still, other applications may behave similarily.
 
You're right, my bad sorry. I'll build a proper one as soon as possible (at this moment the freeze doesn't occur).
 
Fafner said:
You're right, my bad sorry. I'll build a proper one as soon as possible (at this moment the freeze doesn't occur).
Click to expand...

Not really necessary, the explanation I gave above should be accurate. Something in your Wifi-setup is misbehaving, maybe a bad driver.
 
Thanks, will try. As I said, it only occurs randomly, that's odd. I have in fact a wifi dongle attached to my pc, I don't use the wifi part but it does have Bluetooth included (it's the dongle that came with my X99DELUXE deluxe motherboard) . The Internet traffic actually goes through the Ethernet interface.
 
Fafner said:
Thanks, will try. As I said, it only occurs randomly, that's odd. I have in fact a wifi dongle attached to my pc, I don't use the wifi part but it does have Bluetooth included (it's the dongle that came with my X99DELUXE deluxe motherboard) . The Internet traffic actually goes through the Ethernet interface.
Click to expand...

Maybe you can somehow deactivate just the Wifi components of the driver? I'm pretty sure, that will be possible.
 
You could disable the Wi-Fi in the BIOS, while maintaining the Bluetooth.
At least you can on my Z87 Deluxe (under Advanced). I don't know if this would help the problem at all though.
 
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