Resolved [Fixed] hang on HTTP/500 from the licence server

[0x0x0x0x0]

Probably ought to error out and not hang

 

[RedFox 1]

Probably ought to error out and not hang

Pete will fix it, Netflix is back at 1080p. He worked very hard to get that back over the weekend.

 

[0x0x0x0x0]

So that's why he broke the licence server

 

[rpimonitrbtch]

Seems like that might be provider-dependent. I'm getting errors with NF... just tried an Amz dl as well, which hung.

 

[0x0x0x0x0]

Seems like that might be provider-dependent. I'm getting errors with NF... just tried an Amz dl as well, which hung.

They use different frontends, so probably the error propagates in one but not the other

 

[walstib]

Just checking - would this also affect HM?

Local log file says this when trying to download:

00:00:19.116 - [Error] Error retrieving license request: 500 / HTTP error 500

 

[0x0x0x0x0]

Just checking - would this also affect HM?

Local log file says this when trying to download:

00:00:19.116 - [Error] Error retrieving license request: 500 / HTTP error 500

Yup, does HM hang or error out, just so that @Pete doesn't have to scan too much source code?

 

[0x0x0x0x0]

I just Seven Seconds on NF, it didn't hang at all. It came right up.

It hangs when it's about to download the actual tracks, or do you mean the error came up?

 

[rpimonitrbtch]

It hangs when it's about to download the actual tracks, or do you mean the error came up?

If so, that's the behavior I saw too... I was getting immediate errors on NF, hangs on Amz, didn't try anything else yet.

 

[walstib]

Yup, does HM hang or error out, just so that @Pete doesn't have to scan too much source code?

It hangs; no progress bar appears appears..

 

[idc__]

Same for me, immediate errors on NF, hangs on AZ. Presuming this is all under investigation.

Thanks to Pete for bringing 1080p back for NF.

 

[RedFox 1]

Okay the developer is here, no more same for me posts.

 

[RedFox 1]

As I said the developers are here now, they are working on it.

 

[RedFox 1]

Log out and in of every provider. The server needed resetting, they are still working on it.

 

[DeepSpace]

That would explain why I had some issues earlier today. Maybe yesterday as well, although the Router/Internet seems to be part of it as well since it lost connection.
I very appreciate his work, but would like to see a post if they are doing stuff on the server that could break it or make issues. Because then I would pause my downloads if I get an error in that time instead of trying it again and wondering.

 

[RedFox 1]

Log out and in of every provider if you have issue, the license server had to be reset.

 

[walstib]

Thanks - confirmed working for me on HM (I didn't log out/in, but did reboot for other reasons).

 

[RedFox 1]

Just checking - would this also affect HM?

Local log file says this when trying to download:

00:00:19.116 - [Error] Error retrieving license request: 500 / HTTP error 500

Please don't ask why, it's all fixed. Just close AS and open it again, if you have an issue log out and in of that single provider.

 

[0x0x0x0x0]

Please don't ask why, it's all fixed. Just close AS and open it again, if you have an issue log out and in of that single provider.

That did it (the good old Alt-F4 cure )

 

[RedFox 1]

Thank you, now Pete can get some rest. He refused to sleep until this was resolved.