We get many Support requests from users with problems with so-called "fitness" DVDs like: - "Body Beast" - "Hip Hop ABS" - "P90x exercise videos" - "Zumba" They have one thing in common and that is read sector errors. These errors will require special handling in AnyDVD. When you have trouble with such a DVD do this: Left click the AnyDVD tray icon at the lower right of your screen. Open the "Video DVD" list by clicking the + symbol there Open "settings" Open the "AI Scanner" menu at the lower right of that screen Set "always enabled" OK This will force AnyDVD to process these sectors. Now insert this disc and try it. Perhaps the "rip video..." on the right mouse click on the tray icon is best at this point. Then use the HDD folder for the source in CloneDVD and not the DVD. If it still fails you likely have a playable but not copyable DVD. Regardless, when you are done working with this DVD be sure to click "default" on the left mouse AnyDVD tray icon menu to restore AnyDVD to normal operation. This is not a trouble-shooting thread but is a symptom/fix record.