1st Time User-No Success! Downloaded and installed AnyDVD & CloneDVD trial version. However, when I attempted to first it for the first time, CloneDVD stayed "grey" apparently because the target DVD is CSS encoded. AnyDVD was opened first and showed the DVD in the D drive, but where's the "start" button? You must remove the CSS first, then use CloneDVD to copy the DVD, but I don't see how you are supposed to proceed???