Discussion in 'AnyDVD HD (DVD issues)' started by felix1432, Jan 28, 2008.

  1. felix1432

    felix1432 Guest


    due to some hardware problem i had to reinstall my windows XPPro yesterday.
    First i installed only firewall,antivirus and firefox to do some work...

    when i installed anydvd a few hours after that i found out that firefox womt work any more.
    I couldnt reinstall firefox or anydvd..... :(
    when i click on firefox the prozess starts but there is nothing happening...

    I reinstalled XP again-firefox works untill i install anydvd.....

    damn it!

    Why is that so?

    my system:

    1,8 ghz CPU
    512 mb RAM
    WinXP SP2 all updates
    AnyDVD version: newest with classic key
    firefox version: newest
    Antivirus: Antivir,newest update
    firewall: Zonealarm,newest update

    HELP me please!!


    felix 1432
  2. BenGurion

    BenGurion Well-Known Member

    pls deactivate zonealarm while installing or deinstalling ;) ... and check, if zonealarm is blocking any-dvd and/or firefox ...
  3. felix1432

    felix1432 Guest


    i reinstalled Xp and only installed ff and anydvd.

    still not working.

    When in advd "autostart" is disabled, it works fine.
    but as soon as i start anydvd it wont work again...

    Last edited by a moderator: Jan 28, 2008
  4. tqhoang

    tqhoang Well-Known Member

    Are you using a cracked or illegal key??? :policeman:
  5. felix1432

    felix1432 Guest

    I dont think this matters

    but i dont!
    Last edited by a moderator: Jan 28, 2008
  6. Charlie

    Charlie Well-Known Member

    I use Firefox and when I installed version I didn't experiance anything like this. Are you useing FF Alpha 2?
  7. Webslinger

    Webslinger Retired Moderator

    It does matter.

    If you have Zonealarm on your system, ensure Anydvd is being given permission to access the trusted zone.
    Similarly if you have a firewall, antivirus or spyware program--ensure it's not blocking Anydvd from running.
    Provided you downloaded Anydvd from Slysoft's website, Anydvd is a safe program (you have nothing
    to be paranoid about).

    If you have System Mechanic, System Mechanic Pro, or any kind of registry monitoring program, please ensure
    these programs are allowing Anydvd's installation program to modify your registry--as those programs can block
    Anydvd from installing properly.

    linx05 says Teatimer enabled on Spybot can cause problems during installation: visit

    1. Exit out of all Slysoft programs and reinstall

    a) Keep your license key file backed up safely
    b) Uninstall Anydvd (start-->all programs-->Slysoft--->Anydvd-->Uninstall)
    c) Reboot
    d) Download Anydvd
    e) Exit all Slysoft programs (including Anydvd, Clonedvd2, Clonecd, Clonecdtray, Clonedvdmobile, etc.). Check Windows Task Manager if you have to.
    f) At this point disable your antivirus and firewall programs
    g) Reinstall
    h) Reboot
    i) Install your license key (if required)
    j) At this point enable your antivirus and firewall programs
  8. mike20021969

    mike20021969 Well-Known Member

    either "yes" or "no" is the answer.
    it wasn't a trick question.
  9. felix1432

    felix1432 Guest


    No, im using ff

    a) done
    b) done
    C) done
    d) done
    e) done
    f) not installed yet
    g) done
    h) done
    i) done
    j) not installed yet

    either "yes" or "no" is the answer.
    but i dont! >>> NO!

    it still doesnt work! :( :(


  10. Webslinger

    Webslinger Retired Moderator

    If you do this, we might be able to see something that's installed on your system that might be causing issues:

    a) Ensure Anydvd is running.
    b) Put the problematic original disc in your optical drive/reader. Wait for Anydvd to scan the disc.
    c) Right click the red fox icon on your toolbar.
    d) Select "Create Logfile"
    e) Wait for Anydvd to create a log file.
    f) A pop-up screen will appear. Take note of the location where Anydvd created the logfile and the logfile's name. Click "ok".
    g) Go to your My Documents folder
    h) You will see a zip file called "" (or something similar; see step f)
    i) When replying or posting in the Slysoft forums, look for the icon that looks like [​IMG]
    j) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
    k) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
    l) Click the "Browse" button, and locate and select the .zip file you created.
    m) click "upload"
    Last edited: Jan 28, 2008
  11. Webslinger

    Webslinger Retired Moderator

    What problem?

    I am unable to reproduce this issue on three different computers. Firefox and Anydvd work perfectly fine.
  12. DrinkLyeAndDie

    DrinkLyeAndDie Retired Moderator

    I'm definitely confused by this issue.

    What I can say is that I've never had a problem with AnyDVD & Firefox being installed on the same Windows XP SP2 system.
  13. Chris Gonzales

    Chris Gonzales not Pierre Plantard

    Hi felix1432,

    Sorry, we cannot reproduce this error in our test department.
  14. felix1432

    felix1432 Guest


    i just found out something:

    NOW the browser wont start when I installed the software for my wireless USB Modem.
    AND it works if i tell anydvd to not autostart.

    So if anydvd is started automatically it wont work.
    But if it doesnt it will....


    What is that?
    What can I do against it?


  15. James

    James Redfox Development Team Staff Member

    What AnyDVD version is this?
  16. felix1432

    felix1432 Guest


    what anydvd version is it?

    ==>currently updating to
  17. James

    James Redfox Development Team Staff Member

    Please update to beta.
  18. felix1432

    felix1432 Guest


    Does not help me.


  19. Charlie

    Charlie Well-Known Member

    There has to be a configuration issue with your machine I think as no one else has this isse. The configuration alone might not be with firefox + anydvd but all the stuff altogether.
  20. felix1432

    felix1432 Guest


    I installed a clean and fresh XP +

    -ZoneALarm (anydvd+firefox have all rights they need)
    -connecting software

    I also tried:
    clean XP with

    -conecting software

    its not working.

    too, when i uninstall/not start anydvd ALL other stuf works fine...

    **** it...what can i do?


    Last edited by a moderator: Jan 31, 2008