Problem Statement: exactly the same piece DVD, randomly suffered the exception. Either problem as below (1) AnyDVD can scan and detect disc, but Windows Explorer show no disc. (2) Windows Explorer showed disc detected, but AnyDVD show no disc then crash. after exception occurred, AnyDVD even disable DVD driver device to be detected by windows. After uninstall AnyDVD, the DVD driver can be detected by windows. Windows 7 DVD Driver: LITE-ON DVDRW SOHW-812S US0N DVD Driver: BENQ SDVD TW200D USB Device DVD Driver setting Region 3 Asia. DVD disc Region 3 Asia. POP UP the problem information AnyDVD exception! Please send this AnyDVD dump file to email@example.com with a short description how to reproduce this error!Click OK to open the file location.