Exception of AnyDVD can scan and detect disc, but Windows Explorer show no disc.

Discussion in 'AnyDVD HD (DVD issues)' started by Wayne Huang, Sep 24, 2020.

  1. Wayne Huang

    Wayne Huang Member

    Problem Statement:
    exactly the same piece DVD, randomly suffered the exception.
    Either problem as below
    (1) AnyDVD can scan and detect disc, but Windows Explorer show no disc.
    (2) Windows Explorer showed disc detected, but AnyDVD show no disc then crash.
    after exception occurred, AnyDVD even disable DVD driver device to be detected by windows.
    After uninstall AnyDVD, the DVD driver can be detected by windows.

    Windows 7
    DVD Driver: LITE-ON DVDRW SOHW-812S US0N
    DVD Driver: BENQ SDVD TW200D USB Device
    DVD Driver setting Region 3 Asia.
    DVD disc Region 3 Asia.

    POP UP the problem information
    AnyDVD exception! Please send this AnyDVD dump file to bugs@redfox.bz
    with a short description how to reproduce this error!Click OK to open the file location.
     

    Attached Files:

  2. Wayne Huang

    Wayne Huang Member

    add the ziplog as attachment
     

    Attached Files:

  3. Wayne Huang

    Wayne Huang Member

    add another ziplog as attachment
     

    Attached Files:

  4. James

    James Redfox Development Team Staff Member

    Does using AnyDVD 8.4.9.4 make any difference?
     
  5. Wayne Huang

    Wayne Huang Member

    Yes, I downloaded AnyDVD 8.4.9.4 to test today, but still suffered, the Log as attachment.
     

    Attached Files:

  6. Wayne Huang

    Wayne Huang Member

    again, attach this log.
     

    Attached Files:

  7. Wayne Huang

    Wayne Huang Member

    BENQ SDVD TW200D CB31, Drive (Hardware) Region: 3
    HL-DT-ST DVDRAM GH15F EG00, Drive (Hardware) Region: 3
    LITE-ON DVDRW SOHW-812S US0N, Drive (Hardware) Region: 3

    Summary for drive G, H, I : (AnyDVD HD 8.4.9.4, BDPHash.bin 20-03-11)
     
  8. James

    James Redfox Development Team Staff Member

    But no more dump?
     
  9. James

    James Redfox Development Team Staff Member

    This is looking good to me. What exactly is the problem?
     
  10. Wayne Huang

    Wayne Huang Member

    after the except appeared,
    the DVD driver to be disable, showed no disc, therefore there is no way to clone anymore.
     
  11. James

    James Redfox Development Team Staff Member

    You haven't posted a dump from 8.4.9.4, so I assumed it didn't crash anymore.
     
  12. James

    James Redfox Development Team Staff Member

    The crash happens somewhere when memory is freed. It is impossible to trace the actual cause. I can't reproduce this in simulation. Sorry.