Error reading the playlist

Discussion in 'AnyStream' started by mr.secret, Oct 7, 2020.

  1. mr.secret

    mr.secret Member

    I get the message 'Error reading the playlist' on Prime when attempting to download only episode 2 of a 13 episode purchased series - the remaining 12 download fine.
    Cheers!
     

    Attached Files:

  2. Potatoman

    Potatoman Member

    I get a similar error
    ""Could not load playlist: SSL Handshake failed""
     
  3. Potatoman

    Potatoman Member

    No news on what these errors/ issues are?
     
  4. Kamala

    Kamala Well-Known Member

    are you using a direct connection or a vpn connection ?
    on VPN, check if you can view the video normally in your browser...
    if so, change the server.. if it's still not working, change again ..
    i had similar problems earlier,but i realized it was a problem with the VPN server i was on.

    @Potatoman:
    include your log for the developers, just like the topic starter did.
    they will for sure look at your problems, but if you do not provide the log, how could they investigate the specific problem, which you are having, if there is no logs provided from your side. :)
     
  5. mr.secret

    mr.secret Member

    Direct.
     
  6. Kamala

    Kamala Well-Known Member

    one important remark .....
    some series, with "amazon prime" subscription ... does have some episodes "not available" which is a bit weird (could be geo-restriction, but as i said... weird/stupid if all the rest of the series episodes are available...), and if that is the case, then it probably does not have much to do with anystream.
    but i see you said you PAID for the season... then it certainly sounds a bit weird...
    can you view all those episodes in your browser?
    i mean... can you view+play all the episodes in your web-browser ?
     
  7. Potatoman

    Potatoman Member

    Thats part of the problem, this didn't generate any logs.
    Playing in browser works completely fine, and is direct.
     
  8. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    Menu > create logfile
     
  9. Kamala

    Kamala Well-Known Member

    ..the series FOREVER?
    seems like all episodes cost on amazon UK, UK site has 22 episodes...
    i have a prime membership on the u.s. site... it has only 8 episodes available .. and none others for sale..
    (btw, the u.s. site has multisubs+multi-audio, unlike the UK site... stuff do differ on amazon.. )
     
  10. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    Anystream has no control over what's made available and where. That's down exclusively to the streaming providers.
     
  11. Kamala

    Kamala Well-Known Member

    exactly.
    but that is not what i ment with my post... my mistake...
    in general,if you have amazon prime membership in whichever country,it will work on any country for the prime videos,but then you will need to use VPN,if you eg. want to watch u.s. amazon videos outside u.s., else amazon tells u to head over to
    primevideo.com,which has very limited offerings with them videos ...
    but he said he bought and paid for the videos,and he can view all of them in the web-browser....
    so... sounds kinda... interesting....
    but we wouldn't know,unless he posts the log for the developers to investigate.
    obviously no other solution here,than him providing the logs from anystream. :)
     
    Last edited: Oct 8, 2020
  12. Sei969

    Sei969 Active Member

    So I have a European subscription and want to view and download from prime USA with AnyStream can I do it? And if yes which VPN should I use?
     
  13. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    It can be done but took me a while to get it to work. I tried multiple free VPN's but couldn't get them to work. Only paid ones seems to work. I'm currently using ExpressVPN with success.
     
    whatever_gong82 likes this.
  14. Kamala

    Kamala Well-Known Member

    yes, connect to u.s. (with nordvpn you can use also UK) server with vpn ...
    remember to change in anystream settings your location to united states ... (so anystream knows which site to go to....if you choose other,you will land at primevideo.com)
    if i am allowed to "advertise" ... then i would suggest...
    try out the free trial with NordVPN ... that is what i have been using for 3 years.
    but with it... things just work, and fast.
    (if you try nordvpn... change in it's settings the VPN protocol, from openVPN to Nordlynx... look at their site,and on their blog for more information about it.)
     
  15. Sei969

    Sei969 Active Member

    Good to know... I try VyprVpn and Nord without success.
     
  16. Sei969

    Sei969 Active Member

    Thanks for the directions. I will try again with Nord and the settings you said.
     
  17. Kamala

    Kamala Well-Known Member

    if you're trying nordVPN... if it doesn't work on the server you're connected to... (keep anystream closed,connect first with VPN... and make sure you did set in the settings of anystream your location to united states :) )
    disconnect, take another server. not working? disconnect+try again. (works for me)
    with nordlynx protocol you can use UK vpn servers in nordvpn,to watch+download from amazon u.s.
    if you still face problems with it, i think it would be best for you to post the log from anystream for the developers to investigate at... they can not (and probably won't) help unless a log from anystream is provided with.
    (too many trial users/pirates anyways spamming about problems with anystream, without any logs provided...)

    --->>>
    well,i paid for lifetime license,after testing the software for 2 days and i knew... yes, this is exactly what i need... and knowing the company behind the software, i knew they do also actively develope the software+fix bugs and answer the customer inquiries quite fast. (unlike some other sites, selling their buggy downloaders and taking your money with no support at all... did not buy any of them personally,but i heard stories from people whom unfortunately did...)
     
    Last edited: Oct 8, 2020
  18. Sei969

    Sei969 Active Member

    It worked, I'm in! Can I deactivate the VPN to download or should it stay on?
     
  19. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    it needs to stay on. otherwise when you try to grab whatever next item you want it amazon will detect the non-us IP and "kick you out". Might not be easy to get back in then.
     
  20. Sei969

    Sei969 Active Member

    Yes as I imagined... the speed is not bad anyway ;)
    Impressive amount of content on Prime USA!
     
    Kamala likes this.