Error Closed CloneDVD2

Discussion in 'CloneDVD' started by poochie8u2, Jan 24, 2008.

  1. poochie8u2

    poochie8u2 Member

    Tonight every time I tried to open Clone DVD2 I got an error message saying that the "CloneDVD Application has encountered a problem and needs to close. We are sorry for the inconvenience." It suggested I tell Microsoft about the problem, so I sent it. I tried restarting the computer and turning it off and then restarting it. I get the error message each time. What can I do to use the application? The Error Signature is: AppName:clonedvd2.exe, AppVer: 2.9.1.2, ModName: clonedvd2.exe, ModVer:2.9.1.2, Offset: 002c8000. The technical info seems to identify the offset as the location of the problem.
     
  2. nympfisher

    nympfisher New Member

    same problem.. help

    hi
    i and my boss are having the same problem.. and the current update did not help any,,

    is there a fix for this, can it be a microsoft update that caused it ?

    nympfisher
     
  3. Webslinger

    Webslinger Retired Moderator

    If you're using Vista, then click this.

    If you have Zonealarm on your system, ensure Anydvd is being given permission to access the trusted zone.
    Similarly if you have a firewall, antivirus or spyware program--ensure it's not blocking Anydvd from running.
    Provided you downloaded Anydvd from Slysoft's website, Anydvd is a safe program (you have nothing
    to be paranoid about).

    If you have System Mechanic, System Mechanic Pro, or any kind of registry monitoring program, please ensure
    these programs are allowing Anydvd's installation program to modify your registry--as those programs can block
    Anydvd from installing properly.

    If you keep getting "your trial has ended" messages, despite using your license key
    visit http://forum.slysoft.com/showthread.php?t=196

    linx05 says Teatimer enabled on Spybot can cause problems during installation: visit http://forum.slysoft.com/showpost.php?p=36804&postcount=5

    Try to ensure you don't have other unnecessary programs running in the background,
    such as Powerdvd while using Clonedvd. visit http://forum.slysoft.com/showthread.php?t=6674

    1. Exit out of all Slysoft programs and reinstall

    a) Keep your license key file backed up safely
    b) Uninstall Clonedvd (start-->all programs-->Elaborate Bytes--->Clonedvd2-->Uninstall)
    c) Reboot
    d) Try running a registry cleaner program at this point like CCleaner
    e) Download Clonedvd http://static.slysoft.com/SetupCloneDVD.exe
    f) Exit all Slysoft programs (including Anydvd, Clonedvd2, Clonecd, Clonecdtray, Clonedvdmobile, etc.). Check Windows Task Manager if you have to.
    g) At this point disable your antivirus and firewall programs
    h) Reinstall
    i) Reboot
    j) Install your license key (if required) http://forum.slysoft.com/showthread.php?t=732
    k) At this point enable your antivirus and firewall programs