Embedded Closed Captions Not on my Roku

Discussion in 'AnyStream' started by El Sifon, Nov 9, 2020.

  1. El Sifon

    El Sifon Member

    I think this a Roku issue but I'm not an expert on Closed Captions (cc).

    When I download an mp4 with embedded cc and play it an app on my computer the cc shows up as expected.

    When I watch the mp4 on my Plex server through my Roku the cc doesn't show. I've checked the setting on my Roku but the screen is telling me that there is now cc available.

    Does someone know how to fix this?
     
  2. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    Plex currently only supports the cc tag for movies. Check the file properties with Mediainfo, check at the bottom for subtitles.

    Sent from my Pixel 3 XL using Tapatalk
     
  3. Plex does support srt so I would just change over to use that.
    Code:
    https://support.plex.tv/articles/200471133-adding-local-subtitles-to-your-media/
    Also, there are applications out there that you can use to extract the current subtitles you have to put them in srt.
     
  4. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    Still won't help if youn want to use plex's specific cc tag support. It's currently only supported for movies, srt or not.

    Extracted to an srt, Plex would simply recognize it as a standard subtitle track.

    Sent from my Pixel 3 XL using Tapatalk