email unreachable

Discussion in 'Purchase and License Keys' started by rdm21740, Jun 29, 2018.

  1. rdm21740

    rdm21740 New Member

    i am trying to purchase a new lifetime key for anydvd and when i click on order i'm getting a message that says "shop.redfox.bz says Your e-mail address appears to be unreachable. Are you sure you want to continue?" i have had my current email address for over 20 years and its a valid email address. i also tried my gmail address and my icloud address and i received the same message with them as well. What should I do?
     
  2. mmdavis

    mmdavis Well-Known Member

    There are a few ISPs that are blocking Redfox. I believe att.net, verizon.net, outlook, possibly a few others. Try a gmail account if you have one.
     
  3. rdm21740

    rdm21740 New Member

    I tried my original email which is a Juno account, I also tried iCloud, and gmail they all said the same thing


    Sent from my iPhone using Tapatalk
     
  4. mmdavis

    mmdavis Well-Known Member

    Gmail should work. If it doesn't then that would be a support problem. Send in a ticket and see what they can find out.
     
  5. FurryGuy

    FurryGuy Well-Known Member

    I use Outlook as my email provider for RedFox business. Actually a hotmail account.

    I just tested and the key recovery page is able to reach my hotmail account.
     
  6. mmdavis

    mmdavis Well-Known Member