DVD drive doesn''t always see DVD

Discussion in 'AnyDVD HD (DVD issues)' started by bwright, Jan 19, 2008.

  1. bwright

    bwright New Member

    I have been using anyDVD for over a year and over the last couple of months I have been having issues with the DVD drive seeing the disk. It is intermittent but generally happens after I have burned one disk and load another for burning. I rarely can burn two disks in a row. Usually the only fix is to shut the system off and do a restart. Any suggestions?
  2. Webslinger

    Webslinger Retired Moderator

    a) Keep your license key file backed up safely
    b) Uninstall Anydvd (start-->all programs-->Slysoft--->Anydvd-->Uninstall)
    c) Reboot
    d) Check to see if your system ("my computer") now reports a disc in drive. Do you see a video_ts folder (if you're using a dvd)? Do you see folders or files?

    If the answer is "no" to "d)", then Anydvd isn't your problem. As Anydvd is not on your system, Anydvd can't interfere or block the reading process. Possibly your reader or burner is slowing dying, the original disc is bad, or a number of other possibilities exist as well (including messed up ide/sata busdrivers, bad cable on the back of the drive, etc.)

    If the answer is "yes", click http://forum.slysoft.com/showthread.php?t=1559 and follow the steps (note that step 4 requires you to post information)