Adrian bryer
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New here, hoping one of your knowledgeable lot can help me out.
I have a windows 10 PC that has an internal DVD drive and a external LG BE14NU40 Blu-Ray drive.
I had AnyDVD installed for years with the latest version being 7.6.9.5 with no problems.
I recently installed the trial version of AnyDVD HD ( 8.2.3.0).
When the trail expired I removed it and re-installed 7.6.9.5 and my license. I now have issues when inserting DVD disks into my external Blu-ray drive. The internal DVD drive remains OK.
The system just hangs when I insert a DVD disk into the Blu-ray drive. The drive is fine if I put in a Blu-ray disk. The DVD disk is fine and works in the internal drive. I have tried other DVD disks too.
I uninstalled AnyDVD 7.6.9.5 and the external drive recognized DVD no problem.
I reinstalled AnyDVD 7.6.9.5 and again the system hangs when I insert a DVD into the drive.
In AnyDVD settings both drives are recognized. I deselected the Blu-ray drive and rebooted.
The DVD disk is recognized in my external drive after reboot. I reelected the drive in AnyDVD settings and rebooted, same issue, DVD disks not recognized in external drive and system hangs
Clearly there is no hardware issue because the drive works fine when AnyDVD not installed/enabled.
This problem only started after running trial hd version.
Any ideas?
Regards
Adie
I have a windows 10 PC that has an internal DVD drive and a external LG BE14NU40 Blu-Ray drive.
I had AnyDVD installed for years with the latest version being 7.6.9.5 with no problems.
I recently installed the trial version of AnyDVD HD ( 8.2.3.0).
When the trail expired I removed it and re-installed 7.6.9.5 and my license. I now have issues when inserting DVD disks into my external Blu-ray drive. The internal DVD drive remains OK.
The system just hangs when I insert a DVD disk into the Blu-ray drive. The drive is fine if I put in a Blu-ray disk. The DVD disk is fine and works in the internal drive. I have tried other DVD disks too.
I uninstalled AnyDVD 7.6.9.5 and the external drive recognized DVD no problem.
I reinstalled AnyDVD 7.6.9.5 and again the system hangs when I insert a DVD into the drive.
In AnyDVD settings both drives are recognized. I deselected the Blu-ray drive and rebooted.
The DVD disk is recognized in my external drive after reboot. I reelected the drive in AnyDVD settings and rebooted, same issue, DVD disks not recognized in external drive and system hangs
Clearly there is no hardware issue because the drive works fine when AnyDVD not installed/enabled.
This problem only started after running trial hd version.
Any ideas?
Regards
Adie