DVD Burner wont work, please help.

Discussion in 'AnyDVD HD (DVD issues)' started by fredd001, Jun 25, 2007.

  1. fredd001

    fredd001 New Member

    Hi, i dont know what dvd burner i got or w/e, but i have a DELL XPS 600.
    It used to work fine, i burn movies and all, but like a few months ago it stoped working, i used Nero mostly, but since it did not work i tried various programs, but all did the same. The program wont recognize the empty dvd disc. It always says, please insert blank dvd. So how can i fix this, i ned my burner so bad!

  2. Webslinger

    Webslinger Retired Moderator

    Sounds like a dead drive.

    a) Keep your license key file backed up safely
    b) Uninstall Anydvd (start-->all programs-->Slysoft--->Anydvd-->Uninstall)
    c) Reboot
    d) Check to see if your system ("my computer") now reports a disc in drive. Do you see a video_ts folder (if you're using a dvd)? Do you see folders or files?
  3. Zeta

    Zeta Well-Known Member

    I have a Dell XPS Gen 3 which came with a Philips DVD+RW. It eventually went...wouldnt see discs as blank or when I was backing up a movie it said the original needed cleaning and wouldnt read it even when it was fresh out of the case and clean as a whistle. Put in a new DVD burner and its fine now.
  4. There is a good program called BELARC advisor that will show you almost everything about your PC. Download it, and run it. Print the output, and make note of the DVD burner's specs.
    If it tells you that the DVD burner is a Toshiba xxxxx, go to
    the Toshiba-usa website and look for a driver or firmware upgrade for the DVD drive. Install whatever you find and reboot. This might be the solution to your problem.
    The drive makers are always adding support for various disk types.
    TigerDirerct.com has several DVD burners for sale for $39.00.
    Good luck
  5. fredd001

    fredd001 New Member

    thanks guys, will do. :)