DVD burner wont recognize any CD's or DVD's anymore!

Discussion in 'General Hardware Issues' started by jbubrisk, Apr 12, 2007.

  1. jbubrisk

    jbubrisk Member

    Hi everyone,
    I'm new to the forum. I'm having this issues where the DVD drive on my laptop wont read anything! I installed the trial versions of AnyDVD and CloneDVD, then when I restarted my computer, the drive wouldn't recognize anything. There doesn't seem to be any problem with the drive, and its recognized in the device manager. Any ideas? The drive is a Pioneer DVR-K15, and I'm running windows XP, with AnyDVD 6.1.3.3, and CloneDVD 2.9.0.3. Thanks in advance!
     
  2. jvc

    jvc Well-Known Member

    Try this:
    Go into your Device Manager, and find your drive. Right click on it, and choose "Uninstall". After it uninstalls, reboot, and let Windows detect new hardware, and install new a driver for you.

    Sometimes this fixes that problem, and sometimes it doesn't........ won't hurt to try it.
    Good luck!
     
  3. Webslinger

    Webslinger Retired Moderator

    Follow the steps: http://forum.slysoft.com/showthread.php?t=1559
     
  4. mmdavis

    mmdavis Well-Known Member

    Do you have some packet writing software? Sounds like something is accessing the drive before AnyDVD can. Problem software can be DVD43, InCD, DirectCD, etc. Go to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
    and list what is in your upper and lower filters.


    Webslinger, you did it again.
     
    Last edited: Apr 12, 2007
  5. jbubrisk

    jbubrisk Member

    Hi guys,
    Thanks for the reply! Unfortunately, nothing has worked. I found a microsoft article about DVD drives, so I deleted the upper and lower limits in the registry, but that didn't work. Now there are no limits! Any ideas?
     
  6. mmdavis

    mmdavis Well-Known Member

    I don't know what you meant by limits, but I hope you didn't mean everything in the upper/lower filters. If so, AnyDVD and CloneDVD will not work.
     
  7. jbubrisk

    jbubrisk Member

    Yeah I delete the entire values.....
     
  8. mmdavis

    mmdavis Well-Known Member

    We just needed a list to see what was there in case something was conflicting. Removing them could cause some problems. You will need to uninstall AnyDVD and CloneDVD. Make sure to keep your license keys before you do. Then reboot, install them, then reboot.
     
  9. jbubrisk

    jbubrisk Member

    ok, so I was cautious and I saved the values before I deleted them. One was ElbyDelay, the second was anyDVD, and the third was PxHelp20. The UpperFilter was GearAspiWDM. Does that mean anything to you guys?
     
  10. Webslinger

    Webslinger Retired Moderator

    Those values are fine. But now you need to reinstall all your software. And this time, please follow all the steps in order (you didn't last time, because you didn't post anything):

    http://forum.slysoft.com/showthread.php?t=1559
     
  11. jbubrisk

    jbubrisk Member

    OK so now, here is what the filters are, whats next?:

    Filter Check Tool v3.4

    An Upper Filter found is: GEARAspiWDM
    Filterdriver properties are:


    A Lower Filter found is: ElbyDelay
    Filterdriver properties are:
    Name: ElbyDelay
    Caption: ElbyDelay
    Description: ElbyDelay
    AcceptPause: False
    AcceptStop: True
    DesktopInteract: False
    DisplayName: ElbyDelay
    ErrorControl: Normal
    ExitCode: 0
    PathName: C:\WINDOWS\system32\Drivers\ElbyDelay.sys
    Version Info: 5.1.0.1
    ServiceSpecificExitCode: 0
    ServiceType: Kernel Driver
    Started: True
    StartMode: Manual
    StartName:
    State: Running
    Status: OK
    TagId: 0


    A Lower Filter found is: PxHelp20
    Filterdriver properties are:
    Name: PxHelp20
    Caption: PxHelp20
    Description: PxHelp20
    AcceptPause: False
    AcceptStop: True
    DesktopInteract: False
    DisplayName: PxHelp20
    ErrorControl: Normal
    ExitCode: 0
    PathName: C:\WINDOWS\system32\Drivers\PxHelp20.sys
    Version Info: 2.3.32.0
    ServiceSpecificExitCode: 0
    ServiceType: Kernel Driver
    Started: True
    StartMode: Boot
    StartName:
    State: Running
    Status: OK
    TagId: 0
     
  12. Webslinger

    Webslinger Retired Moderator

  13. jbubrisk

    jbubrisk Member

    One more thing, I just found that one of my random program CD's works, but another one does not, nd my DVD's still don't work :-/
     
  14. Webslinger

    Webslinger Retired Moderator

    Oh, wait. Anydvd can't fix dying drives. If Anydvd isn't on your system (and based on your filter info it's not as of your last post), and your drive can't see DVDs, then the issue has nothing to do with Slysoft software at all.
     
    Last edited: Apr 12, 2007
  15. jbubrisk

    jbubrisk Member

    Yeha I just installed anyDVD and this what it said:

    AnyDVD is disabled for Drive D:!
    PIONEER DVDRWDVR-K15 1.12 05/09/01PIONEER

    Now what :( :bowdown:
     
  16. jbubrisk

    jbubrisk Member

    I don't think the drive is dying, I just think something is missing, but I have no idea what it is!
     
  17. Webslinger

    Webslinger Retired Moderator

    That message is fine--unless you also get it when a commercial movie is in the drive.

    If Anydvd says your drive is disabled, ignore the message unless you also receive it
    when you have a movie inserted in that drive. Some drives' firmware may report the wrong
    information to Anydvd. Often Anydvd will still function properly.
    visit http://forum.slysoft.com/showpost.php?p=2891&postcount=12 (Zebadee's Anydvd works fine)
     
  18. Webslinger

    Webslinger Retired Moderator

    If anydvd isn't on your system, and your drive can't see dvds, then either your drive is failing (and it's quite common in failing drives for them to read cds--and not dvds) or you have bad busmaster drivers. Either way, neither issue has anything to do with Slysoft software.
     
  19. jbubrisk

    jbubrisk Member

    I can see the drive, and SOME discs are read, but then other are not. And the DVD's I have tried do not work at all. If I click on the drive, it acts like there is nothing there. I have AnyDVD installed right now, so it didn't fix it, but I KNOW it caused the problem, as it was working fine before the installation.
     
  20. mmdavis

    mmdavis Well-Known Member

    Open AnyDVD, just click on the fox icon. Under the Video DVD header to the left, click on CSS Keys. If the "Use CSS Key Archive" is checked, uncheck it and try a DVD again.