drives vanish with anydvd and vista

Discussion in 'AnyDVD HD (DVD issues)' started by Galen13, Mar 3, 2007.

  1. Galen13

    Galen13 New Member

    I have an interesting problem, after installing anydvd on a clean install of vista premium, both of my dvd burners disapear and have the yellow caution signs in the device manager. I take anydvd out restart and they are back. Any ideas
     
  2. Charlie

    Charlie Well-Known Member

    Go into the device manager and leave anydvd running and uninstall the drive(s) reboot.
     
  3. Galen13

    Galen13 New Member

    they are still not usuable
     
  4. DetroitBaseball

    DetroitBaseball Well-Known Member

    Did you reboot after installing them?
     
  5. James

    James Redfox Development Team Staff Member

    AnyDVD version?
    Vista32? 64?
     
  6. Galen13

    Galen13 New Member

    sitched to most recent anydvd and using vista 64, I had to turn off user controls and it seems to work now
     
  7. vman

    vman New Member

    same problem with windows xp

    I had downloaded the latest anydvd trial version and installed it. It couldnt detect my dvd drives and then when I checked my computer they werent there anymore. I uninstalled and rebooted and nothing changed. I uninstalled the drives and rebooted and the same problem persisted. Can anyone help???
     
  8. Webslinger

    Webslinger Retired Moderator

    follow this step by step:
    http://forum.slysoft.com/showthread.php?t=1559

    When you get to step 4, list the information that's requested
     
  9. vman

    vman New Member

    nevermind I installed Roxio media creator 9 and it solved the problem. I wonder what anydvd change in windows to cause the problem.
     
  10. Webslinger

    Webslinger Retired Moderator

    Anydvd doesn't cause this problem by itself; there can be conflicts with Anydvd and other software. Hope you didn't install any packet writing software that came with Roxio.
     
  11. Danger

    Danger Well-Known Member

    I've had this problem multiple times with AnyDVD on XP & Vista, I found the solution at Adobe because I first noticed this problem after I installed Encore DVD and found the solution worked anytime I had my drives disappear particularly with AnyDVD.

    http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=328585

    NOTE: with Vista you might have to make yourself the owner before you can give yourself "Full Control" permissions which you need to delete the registry key.

    Once you reboot after deleting the proper key, drives return to normal, have not yet had this not work or a program not work because of it.
     
  12. vman

    vman New Member

    I dont think it was another software conflict because I had just wiped the computer clean. I had updated windows completely and then installed anydvd. I think anydvd must have change the dvd drivers somehow or for some reason which caused the problem and then Roxio fixed it again. I dont know much about these programs but all i know is if you want to fix what anydvd did install another program.:)
     
  13. Webslinger

    Webslinger Retired Moderator

    Last edited: Mar 20, 2007
  14. Webslinger

    Webslinger Retired Moderator

    No. That isn't a fix; it's a coincidence. If you had gone through the steps I listed there's a good chance that would have fixed the issue as well. Randomly installing software in order to fix an existing issue tends to complicate matters.
     
    Last edited: Mar 20, 2007
  15. Danger

    Danger Well-Known Member

    Maybe but I have not yet have this not work and ALL my CD/DVD programs run just fine afterwards: Encore DVD 2, Neroe, AnyDVD, CloneDVD, CloneCD, Ulead DVD MovieFactory 6, DVD Shrink, etc. all work just fine after deleting those 2 keys and then doing a reboot but hey maybe that's just my machine :)
     
  16. Webslinger

    Webslinger Retired Moderator

    If you delete all those filters and don't reinstall the programs, the Slysoft products will cease to work properly--especially when you try to burn. If you just randomly delete filters the associated programs will cease to function (unless you install them again) properly afterward.