Drive not recogonized...

Discussion in 'AnyDVD HD (DVD issues)' started by masug, Aug 11, 2007.

  1. masug

    masug New Member

    OS: Windows Vista Home Premium
    Manufacturer: Hwelett Packard
    DVD Drive: HL-DT-ST DVDRRW
    AnyDVD version: 6.1.6.9

    I bought and installed Any DVD a few months back. Initially I did not have any problem. Slowly problems started creeping up.

    1) Once the DVD menu is chosen it some times take many minutes to jump to the first chapter.

    2) DVD drive not recogonized. Windows Media player, Real player, Windows Media Center etc. cannot detect CD/DVD some times. The same CD/DVD seems to work at other times. The behaviour is random and has experienced in many disks (including brand new movies/music). Because of the randomness very difficult to point out the issue.

    Tried re-installing AnyDVD. No luck.

    The message is

    "No Disc is present in Drive E:!
    HL-DT-ST DVDRRW GSA-H30L S755 06/12/26"

    In fact E: drive has a disk loaded.

    Can you kindly help?
     
  2. Webslinger

    Webslinger Retired Moderator

    from Frequently Asked Questions (READ BEFORE YOU POST)

    5. Anydvd can't see or detect my original dvd-video movie disc (or my drives can read cds and not dvds or vice versa). What should I do?

    a) Keep your license key file backed up safely
    b) Uninstall Anydvd (start-->all programs-->Slysoft--->Anydvd-->Uninstall)
    c) Reboot
    d) Check to see if your system ("my computer") now reports a disc in drive. Do you see a video_ts folder (if you're using a dvd)? Do you see folders or files?

    If the answer is "no" to "d)", then Anydvd isn't your problem. As Anydvd is not on your system, Anydvd can't interfere or block the reading process. Possibly your reader or burner is slowing dying, the original disc is bad, or a number of other possibilities exist as well (including messed up ide/sata busdrivers, bad cable on the back of the drive, etc.)

    If the answer is "yes", follow the steps below . . .

    If you're using Vista, then click this.

    If you have Zonealarm on your system, ensure Anydvd is being given permission to access the trusted zone.
    Similarly if you have a firewall, antivirus or spyware program--ensure it's not blocking Anydvd from running.
    Provided you downloaded Anydvd from Slysoft's website, Anydvd is a safe program (you have nothing
    to be paranoid about).

    If you have System Mechanic, System Mechanic Pro, or any kind of registry monitoring program, please ensure
    these programs are allowing Anydvd's installation program to modify your registry--as those programs can block
    Anydvd from installing properly.

    If you keep getting "your trial has ended" messages, despite using your license key
    visit http://forum.slysoft.com/showthread.php?t=196

    If Anydvd says your drive is disabled, ignore the message unless you also receive it
    when you have a movie inserted in that drive.
    Some drives' firmware may report the wrong
    information to Anydvd. Often Anydvd will still function properly.
    visit http://forum.slysoft.com/showpost.php?p=2891&postcount=12 (Zebadee's Anydvd works fine)

    If Anydvd can't see your drives or they aren't listed, click the red fox icon on your toolbar. Navigate to "Drives"-->"Selection".
    Ensure your optical drives are checkmarked.

    Right click the Anydvd icon on your desktop. Click "properties". Click the "Compatibility tab". If you're using
    Windows XP, ensure the box for "compatibility mode" is not selected. -- thanks to vbro for the information

    linx05 says Teatimer enabled on Spybot can cause problems during installation: visit http://forum.slysoft.com/showpost.php?p=36804&postcount=5

    1. Exit out of all Slysoft programs and reinstall

    a) Keep your license key file backed up safely
    b) Uninstall Anydvd (start-->all programs-->Slysoft--->Anydvd-->Uninstall)
    c) Reboot
    d) Try running a registry cleaner program at this point like CCleaner
    e) Download Anydvd http://static.slysoft.com/SetupAnyDVD.exe
    f) Exit all Slysoft programs (including Anydvd, Clonedvd2, Clonecd, Clonecdtray, Clonedvdmobile, etc.). Check Windows Task Manager if you have to.
    g) At this point disable your antivirus and firewall programs
    h) Reinstall
    i) Reboot
    j) Install your license key (if required) http://forum.slysoft.com/showthread.php?t=732
    k) At this point enable your antivirus and firewall programs


    If that doesn't work go on to step 2.

    2. Read http://forum.slysoft.com/showthread.php?t=1307 fully

    3. Click this

    Do what it says to do.


    4. visit http://forum.slysoft.com/showpost.php?p=21907&postcount=11 (thanks to Zebadee)
    Use one of the programs mentioned, and list your Lowerfilters and Upperfilters in your next post.

    Or for XP users only,
    Click Start, Run
    type regedit
    Go to
    HKEY_LOCAL_MACHINE\SYSTEM\Current Control Set\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

    We want what's listed in "LowerFilters" and "UpperFilters". List your Lowerfilters and Upperfilters in your next post.

    Before you do this visit http://www.cdr-zone.com/forum/about4719.html, and read the first post please, so you can get a better understanding of what is going on.

    Do not start randomly deleting filters, please.

    5. If Anydvd/Clonedvd2 is locking up at this point, then read http://forum.slysoft.com/showpost.php?p=24297&postcount=4