'Downloadabes' greyed out on certain season of a series (Amazon UK)

Discussion in 'AnyStream' started by tttttp2p, Oct 25, 2020.

  1. tttttp2p

    tttttp2p Member

    Hi, for some things the 'Downloadables' button is greyed out for some reason. On other series/seasons, it is greyed out at first but becomes green and clickable after a few seconds. What's going on here? I've restarted the program, restarted my PC, etc, etc.... very strange.
    Last edited: Oct 28, 2020
  2. Prospere

    Prospere RedFox Development Team

    Log please.
  3. tttttp2p

    tttttp2p Member

    There is no log, as I cannot even begin downloading an episode (the option is completely greyed out and never becomes green).
  4. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    Menu - create logfile

    Sent from my Pixel 3 XL using Tapatalk
    tttttp2p and zero269 like this.
  5. tttttp2p

    tttttp2p Member

    Hi, apologies, I did not realize you could generate a log file this way (thank you Ch3vr0n):

    Attached Files:

    whatever_gong82 likes this.
  6. Prospere

    Prospere RedFox Development Team

    @tttttp2p Thanks for the log! We are investigating.