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[ Resolved]Download-Error NF on a specific episode of a tv-show

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oihnjfptvpmx

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Hello, as the title says: I've a problem getting one file from a show. To make it clear: all other episodes were downloaded fine.

It's episode 4 of season 2 from the show Disenchantment on NF.

Any idea what's getting on here? Problems with special-chars at filename like "ä"?

AnyStream Plus 1.3.8.0 (64-Bit)
AnyStream Plus 1.3.8.2 Beta (64-Bit)

PS: I've losing every time i try a slot of the limited contingent.
 

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  • AnyStream_1.3.8.2.astlog
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1.3.8.3 is out, might give that a try and see.
 
DQ said:
1.3.8.3 is out, might give that a try and see.
Click to expand...
Just tried, but only lost another downloadslot.

Somehow there's a widevine-retrieval-error for this episode, but it's playing fine on a normale chrome instance or windows store app.
 

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  • AnyStream_1.3.8.3.astlog
    579.8 KB · Views: 0
oihnjfptvpmx said:
Just tried, but only lost another downloadslot.

Somehow there's a widevine-retrieval-error for this episode, but it's playing fine on a normale chrome instance or windows store app.
Click to expand...

Just give it a little bit, I am sure a dev will look at it.
 
oihnjfptvpmx said:
Any idea what's getting on here? Problems with special-chars at filename like "ä"?
Click to expand...

Do you put your files in folders of the same name?

May have nothing to do with your issue but once I had a title with special characters that wouldn't download because Windows didn't like those characters in a folder name -- but when I switched to download the file, no folder, it worked...



T
 
I am having the same problem with the same episode in the US. All other episodes downloaded just fine. I also had the problem with both 1.3.8.0 and 1.3.8.3.
 

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  • Disenchantment.s02e04.The Lonely Heart Is a Hunter.astlog
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testiles said:
Windows didn't like those characters in a folder name
Click to expand...
Good to know, but aren't the forbidden characters the same, both for folders and files? At least that is what I always thought.
 
DeepSpace said:
Good to know, but aren't the forbidden characters the same, both for folders and files? At least that is what I always thought.
Click to expand...

Me too.

But someone gave me the tip to try just downloading the file without folder and it worked.


Wait, now that I remember completely, that particular title had both crazy characters and a very, very long filename.

Perhaps it was just not having a long folder and file name that made it work -- independent of the unusual characters.


So this may not be any help to the OP at all.

But worth a try, I think, just to see if it makes a difference -- provided he's using folders.




T
 
testiles said:
Wait, now that I remember completely, that particular title had both crazy characters and a very, very long filename.
Perhaps it was just not having a long folder and file name that made it work -- independent of the unusual characters.
Click to expand...
Yes, there was a similar issue in the past:
https://forum.redfox.bz/threads/borat-special-errors-on-download.81483/#post-544318
At Comment #16 Prospere (heard nothing from him for a long time...?) confirmed that the path is too long.
 
testiles said:
Me too.
So this may not be any help to the OP at all.
Click to expand...
Nope, not working. Just tried with a manual filename (short) and lost another download slot for the same error message:

00:00:57.567 - [Debug] [License] updated: available 2, timeToNext 375
00:00:57.884 - [Error] [vendor:netflix] Widevine license retrieval error
00:00:57.919 - [Notice] [Mux:netflix] Download process was aborted.
00:00:57.936 - [Notice] [Mux:netflix] The file is not valid.
 
oihnjfptvpmx said:
00:00:57.884 - [Error] [vendor:netflix] Widevine license retrieval error
Click to expand...
That means it is something with the DRM or at least a technical thing with the license, so just wait for the devs/ the next update.
 
DeepSpace said:
Yes, there was a similar issue in the past:
Click to expand...

Thanks for this link.

Even in this discussion it wasn't resolved whether the illegal character also contributed to the problem...


oihnjfptvpmx said:
Nope, not working. Just tried with a manual filename (short)
Click to expand...

Sorry to hear that.

Was worth a shot if it worked, but unfortunately not the issue. :=(


No point trying anything else until the developers take a look...


DeepSpace said:
Prospere (heard nothing from him for a long time...?)
Click to expand...

I know!!

Miss him being around.




T
 
oihnjfptvpmx said:
Hello, as the title says: I've a problem getting one file from a show. To make it clear: all other episodes were downloaded fine.

It's episode 4 of season 2 from the show Disenchantment on NF.

Any idea what's getting on here? Problems with special-chars at filename like "ä"?

AnyStream Plus 1.3.8.0 (64-Bit)
AnyStream Plus 1.3.8.2 Beta (64-Bit)

PS: I've losing every time i try a slot of the limited contingent.
Click to expand...
Its fixed in V1385 released today. Enjoy.;)
 
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