Disney+ no longer working in

Discussion in 'AnyStream' started by Mr.Fuzzypoo, Apr 6, 2021.

  1. Mr.Fuzzypoo

    Mr.Fuzzypoo Member

    Whenever I try to use Disney+, I get an error message that says "Provider set-up failed". Here's what my log says
    00:01:01.112 - [Debug] [tabs] Setting up provider Disney+

    00:01:01.112 - [Debug] [tabs] Starting up Disney+

    00:01:01.913 - [Debug] [tabs] Tab changed

    00:01:01.913 - [Debug] [tabs] Checking for matching provider...

    00:01:01.913 - [Debug] [tabs] Create new panel for Disney+

    00:01:01.921 - [Debug] [disney] Request main page

    00:01:16.912 - [Error] [disney] Request timed out: https://www.disneyplus.com

    00:01:16.913 - [Warning] [disney] Error retrieving home page

    00:01:16.913 - [Error] [disney] Variable not found: sdkConfigUrl, string: {sdkConfigUrl}/bam-sdk/v2.0/{clientId}/browser/v{SDKVersion}/windows/{browserId}/prod.json

    00:01:16.913 - [Error] [disney] Error retrieving dictionary: 301 Protocol "" is unknown

    00:01:16.913 - [Error] [browser:disney] Setup for Disney+ failed

    00:01:18.173 - [Debug] [tabs] New provider widget: Disney+

    00:01:18.173 - [Debug] [tabs] Disney+ panel loaded.
  2. Ch3vr0n

    Ch3vr0n Translator NL

    Actual logfile please. Menu > Create Logfile. That's a debug log

    That said, opens and downloads just fine over here.
  3. Mr.Fuzzypoo

    Mr.Fuzzypoo Member

    Log file for Disney+ issue (I think):

    Attached Files:

    RedFox 1 likes this.
  4. RedFox 1

    RedFox 1 Super Moderator

    Thank you for the log file the developer will look at it as soon as possible
  5. Mr.Fuzzypoo

    Mr.Fuzzypoo Member

    It's happening again. Here's another log

    Attached Files:

  6. StormShadow

    StormShadow Member

    works fine on my end...
  7. RedFox 1

    RedFox 1 Super Moderator

    works perfectly here also. I am sure the developer will look at your logfile and see what the issue is.
  8. TheLegend

    TheLegend Member

    I find sometimes it gives that statement like Netflix did in past. Just like normal version it only likes u downloading so many at a time possibly, so log out wait a while and try again. That worked for me.
  9. Barough

    Barough Active Member

    Have issues with Disney+ here also. Started yesterday

    Attached Files:

  10. RedFox 1

    RedFox 1 Super Moderator

    Hi Barough, I am pretty sure this is a known issue, but just to be safe its great you loaded a logfile, thanks.
    marlowe and Barough like this.