Disney+ empty page

Discussion in 'AnyStream' started by MysticSyon, Aug 4, 2021.

  1. MysticSyon

    MysticSyon New Member

    I'm having trouble viewing Disney +.
    Do you have any advice on this?
    The error message that appears is: "Could not retrieve the page content"
     
  2. RedFox 1

    RedFox 1 Super Moderator

    Not without a log file and a bit of a better in detailed explanation.
     
  3. Klyver

    Klyver Member

    her is a logfil made just after disneyp error
     

    Attached Files:

  4. MysticSyon

    MysticSyon New Member

    Last edited: Aug 4, 2021
  5. Southpole1978

    Southpole1978 New Member

    Yes, I can confirm this error. It has been occurring on Disney+ since Thursday 29 July 2021. With the official download version, as well as with the beta versions 1.1.5.7 and 1.1.5.8.

    "Error: The page content could not be retrieved."
     

    Attached Files:

    Last edited: Aug 4, 2021
  6. MysticSyon

    MysticSyon New Member

    I was using beta 1.1.5.2 when I encountered the error.So I thought about looking for a new version and found the beta 1.1.5.8.
    Now I have installed the latest official version (1.1.5.0) and everything works thanks.
    P.S. I hope there is a new stable official release soon.
     
  7. DeepSpace

    DeepSpace Well-Known Member

    The log will always be created in the same folder where the download goes to...
    Otherwise, if you don't want to create one along each download, you can always create one by going to the upper left corner, File-Create logfile.
     
    whatever_gong82 likes this.
  8. DeepSpace

    DeepSpace Well-Known Member

    I too, there is only one number left (1.1.5.9) till the next stable one (1.1.6.0), but since there are some bugs and the Pro version might also still be in the works it might take a while.
     
    whatever_gong82 likes this.
  9. whatever_gong82

    whatever_gong82 Well-Known Member

    That's why I'm pausing on doing any downloads for awhile, until the bugs are located and fixed.

    :)
     
    BRCS and DQ like this.
  10. DeepSpace

    DeepSpace Well-Known Member

    Did the same when there were missing fragments and then again when the subtiltes were messed up.
     
    whatever_gong82 likes this.
  11. psychonscious

    psychonscious Active Member

    Can always end up releasing beta version 1.1.5.10 if more than one beta release is needed :sneaky:
     
    DeepSpace likes this.
  12. DQ

    DQ Well-Known Member

    Same here, just not using it until it stabilizes.
     
    whatever_gong82 likes this.
  13. RedFox 1

    RedFox 1 Super Moderator

  14. RedFox 1

    RedFox 1 Super Moderator

    That is a very smart approach, I would not use it either until a stable release is posted.
    Hulu and HBO max are both still in beta, So anyone that uses them does so at their own risk.
     
  15. SamuriHL

    SamuriHL Moderator

    In this case, the beta designation is true for anystream. I know people are used to exceptionally stable beta releases for other redfox products but it's good to remember that anystream is still very new and developing new functionality. Beta in this case means there are definitely going to be hiccups as they work through the issues. Just the nature of the beast.

    Sent from my SM-G998U1 using Tapatalk
     
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  16. DeepSpace

    DeepSpace Well-Known Member

    ;)
     
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  17. DQ

    DQ Well-Known Member

    To be honest I think there needs to be a stable release that does not include the new providers (or new functionality) that is also kept up to date. This could produce a more stable experience for the basic version of the program going forward. Right now it's all just a bit messy and somewhat confusing, especially if you are a newer user/customer.
     
  18. Pete

    Pete Forum Admin Staff Member

    Unfortunately, that's part of the problem. If too many people skip betas, problems don't get noticed. And everyone has to wait a bit longer for "stable".
     
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  19. DQ

    DQ Well-Known Member

    I think we are already waiting a bit longer for stable so in the end it's the same experience for us the end user? Maybe have a small pool of designated testers? I would do that just to assist and I am sure others would as well.
     
  20. Pete

    Pete Forum Admin Staff Member

    What is currently really happening, is not so much, that AnyStream is unstable, but more that a few providers are constantly changing and tweaking their protocols and we need to adapt AnyStream accordingly.
    Disney+ (which I believe this thread is mainly about, the thread-title is - or was - ambiguous) changed some internals.