Disc?

[Frank]

I really do wonder sometimes....

User had a problem with AnyDVD crashing but did not tell me the title.

Me: What disc is this?

User: I don't know what you mean by 'disc'.



( :bang: .. is there any single barrel left?)

 

[Ch3vr0n]

( :bang: .. is there any single barrel left?)

I'm sure that if you contact "sons of guns" they'll be able to accomodate you in more ways than 1

 

[Clams]

Have you guys ever sent a customer an "instant refund" - and told them they were too stupid to use the product without hurting themselves?

-W (I know I'd be tempted to at least once in my career)

 

[Frank]

In that sense, yes

I have refunded when the user demonstrates either no knowledge of some simple Windows functions, appears totally frustrated and over-challenged even with the simplest of procedures and/or threatens charge-back. This happens mostly on registrations.