Disc Returns "Problem connecting to AnyDVD update server!"

[StPatty33]

..."ERROR processing Blu-ray disc!
Please check the AnyDVD status window for Details"

The AnyDVD status window shows:

"Summary for drive H: (AnyDVD HD 7.6.5.0, BDPHash.bin 15-08-10)
PIONEER BD-RWBDR-207D 1.21 12/03/27PIONEER
Drive (Hardware) Region: 1

Current profile: BD-ROM
Media is a Blu-ray disc.

Total size: 10929632 sectors (21346 MBytes)
Video Blu-ray label: WILLY_WONKA
Media is AACS protected!
Drive supports bus encryption!
AACS MKB version 14
Problem connecting to AnyDVD update server!
ERROR processing Blu-ray disc!"

Disc is WIlly Wonka & the Chocolate Factory, purchased new on Amazon in the US. Using the newest version of AnyDVD. Attached is the log file. Of my 800+ backups over the years this is the first time I've seen this error. Other discs are working fine--issue is only with this disc.

Thanks in advance for the assistance!

*Edit* I'm connected to the internet, with firewall and anti-virus turned off.

 

[Ch3vr0n]

Decryption for that disc requires connecting to the online protection database. As anydvd mentions in the status info. Is your PC connected to the internet?

Verstuurd vanaf mijn Nexus 7 met Tapatalk

 

[StPatty33]

Sorry, forgot to mention. Connected to internet, firewall and anti-virus turned off.

 

[James]

..."ERROR processing Blu-ray disc!
Please check the AnyDVD status window for Details"

The AnyDVD status window shows:

"Summary for drive H: (AnyDVD HD 7.6.5.0, BDPHash.bin 15-08-10)
PIONEER BD-RWBDR-207D 1.21 12/03/27PIONEER
Drive (Hardware) Region: 1

Current profile: BD-ROM
Media is a Blu-ray disc.

Total size: 10929632 sectors (21346 MBytes)
Video Blu-ray label: WILLY_WONKA
Media is AACS protected!
Drive supports bus encryption!
AACS MKB version 14
Problem connecting to AnyDVD update server!
ERROR processing Blu-ray disc!"

Disc is WIlly Wonka & the Chocolate Factory, purchased new on Amazon in the US. Using the newest version of AnyDVD. Attached is the log file. Of my 800+ backups over the years this is the first time I've seen this error. Other discs are working fine--issue is only with this disc.

Thanks in advance for the assistance!

*Edit* I'm connected to the internet, with firewall and anti-virus turned off.

Sorry for the inconvenience, but the key server is currently down for maintenance.

 

[Ch3vr0n]

Ah, something simple a little patience will fix @James perhaps a hint to add a more specific anydvd message like those other error codes

Verstuurd vanaf mijn Nexus 7 met Tapatalk

 

[James]

Ah, something simple a little patience will fix @James perhaps a hint to add a more specific anydvd message like those other error codes

http error 502: bad gateway

 

[JPV741]

Came here about to post the same thing. Glad to have those search results before posting the topic.

 

[Babakazoo]

I am having this problem at the moment... is the server down? This has been happening since yesterday.

 

[Ch3vr0n]

AnyDVD logfile please. Thank you.

Sent from my Nexus 6P with Tapatalk.

 

[Babakazoo]

Sorry - This is the message I get in the Status Window. Log File attached below. Any help would be appreciated

Summary for drive F: (AnyDVD HD 8.1.0.0, BDPHash.bin 17-02-21)
ATAPI IHBS2122 5L09 2011/02/23 14:18
Drive (Hardware) Region: 4
Drive supports AACS version: 1

Current profile: BD-ROM
Media is a Blu-ray disc.

Total size: 10772800 sectors (21040 MBytes)
Video Blu-ray label: POLICE_ACADEMY_7
Media is AACS protected!
AACS MKB version 36
Error retrieving VolumeID!
Problem connecting to AnyDVD update server!
ERROR processing Blu-ray disc!

 

[Ch3vr0n]

Your drive seems to have problems retrieving the discs unique identifier which it needs to get the correct info from the OPD. Try cleaning the disc with a micro fiber cloth or try a different drive. If your case is NOT an opd issue.

Sent from my Nexus 6P with Tapatalk.

 

[makikatze]

Well, I am no developer of RedFox, but it really looks like a cracked AnyDVD to me *cough*

 

[Pete]

Well, I am no developer of RedFox, but it really looks like a cracked AnyDVD to me *cough*

It is.

 

[Pete]

Sorry - This is the message I get in the Status Window. Log File attached below. Any help would be appreciated

Buy AnyDVD and you'll be surprised to find, that everything works.