"Decryption Failed" Error

Discussion in 'AnyStream' started by SAF, Feb 20, 2021.

  1. SAF

    SAF Active Member

    I did a search and found no earlier references, so I decided to report this..
    I've been getting a "Decryption Failed. This may mean that you have exceeded your quota" Error message. This started happening about 3 times over that last few days when downloading AMZ TV Series.
    The EASY fix is to click "OK" and to immediately retry the same download which always works afterwards.
    Attached print screen and log file. TX
     

    Attached Files:

  2. Prospere

    Prospere RedFox Development Team

    This message may mean one of the two things:
    1. You have exceeded your download tokens quota.
    2. There was a failure in communication with our server.

    Given the fact that immediate retry works, I'd say it's the second issue.
    Any VPN soft in place?
     
  3. SAF

    SAF Active Member

    No, no VPN used..
     
  4. Prospere

    Prospere RedFox Development Team

    I will look into it.
     
  5. SAF

    SAF Active Member