A similar problem has already been reported before (https://forum.redfox.bz/threads/disney-error-provider-setup-failed.86103/, https://forum.redfox.bz/threads/disney-provider-setup-failed.86720/#post-599546), but since my issues (or at least the potential solution?) seem different, I am opening a new thread here.
When logged into a VPN (NordVPN) it appears to be impossible to login to D+ from within Anystream. Waitwait - I know you will say VPN is not supported by Anystream and some providers are currently trying to crack down on VPN usage and ban servers....I hope I can convince you that in this particular case it is likely, that is not what is causing the problem.
The problem presents as follows:
I think it is very likely that this problem is either related to a mistake on my side OR a problem introduced during the development of Anystream. The reasons are as follows:
Given that it worked in the past with Anystream, I am inclined to believe that I make a very stupid and obvious mistake that you might be able to help me with. I think I have tried everything, but for crying out loud, I cannot find what is causing the problem. My understanding is, that there is no cache data stored for D+ in Anystream (unlike for AP), so going into that direction will probably also not help (?).
Alternatively, maybe something has changed with Anystream and/or D+. I have noticed, that when I login to D+ using the browsers and with the VPN turned on, sometimes a message will be displayed, that indicates that D+ thinks I am abroad (which in a sense is true, given the VPN). It causes no problems, only the message is displayed, and I can see the library of the VPN country. But I wonder, whether that message makes it impossible for D+ to login via Anystream - the Anystream login for D+ looks differently from the one offered by the browser and maybe that display of that message causes a hiccup that prevents D+ to login via Anystream (???). Note, that if that is the case, then this problem would also appear without VPN if someone was travelling to a different country and then login into D+ via Anystream.
Sorry for the wall of text and thanks in advance for any help!
When logged into a VPN (NordVPN) it appears to be impossible to login to D+ from within Anystream. Waitwait - I know you will say VPN is not supported by Anystream and some providers are currently trying to crack down on VPN usage and ban servers....I hope I can convince you that in this particular case it is likely, that is not what is causing the problem.
The problem presents as follows:
- If I login to D+ via Anystream without VPN, there are no issues. Except for the fact, that I only get the Disney library, that is available in the country I reside in. The respective log file is attached (VPN_AnyStream_1.5.2.3.astlog).
- If I login to D+ via Anystream with the VPN turned on, Anystream will just throw an error message. It is impossible to login when the VPN is turned on. The respective log file is again attached (NoVPN_AnyStream_1.5.2.3.astlog).
I will not bother you why I want to have access to the Disney library in another country - but it has nothing to do with prices (they are the same in both countries). - If I login to D+ via Anystream without VPN, then close Anystream, then start the VPN, and then re-open Anystream and login to D+ I manage to login to the D+ library (at least sometimes). Except for the fact, that it again only displays the library of the country I reside in, not the one to which I am connected via VPN.
I think it is very likely that this problem is either related to a mistake on my side OR a problem introduced during the development of Anystream. The reasons are as follows:
- a) In the past I never had an issue to use the VPN and login to the D+ library via Anystream. This appears to have changed only recently, though I do not know for sure when (I had not checked D+ for like months).
- b) Using the same machine, with the same VPN connected to the same VPN server I can connect to the D+ library of the VPN country through browsers such as Firefox and Chrome. This even works with browsers, which I had not used before to login to D+. Similarly, if I turn off the VPN and then login to D+ via the browsers I see the library of the country I reside in. I can easily switch between the libraries of the two countries via VPN, if I use the browsers (!). So this makes it very unlikely to me, that a server ban is responsible for the issues encountered with Anystream.
- c) I tried the proxy server option offered by Anystream, but since none of the proxy servers that NordVPN offers appear to be located in the country I want to login to, I had little hopes. And, indeed, these proxy servers would not let me see the library of the country I am interested in.
- d) Finally, when I had given up all hope I tried the competitor product together with the VPN. And there again, it worked. If I turned on the VPN, then logged in to D+ via the competitor, I was able to see the library offered for the VPN country. And I was able to download from there without issues. Now, some might say - well there you go, you have a workaround that solved the problem. But I prefer Anystream over the competitor - except for the issue I encountered here, it is much superior in many other aspects. So I would like to solve the problem properly, if possible.
Given that it worked in the past with Anystream, I am inclined to believe that I make a very stupid and obvious mistake that you might be able to help me with. I think I have tried everything, but for crying out loud, I cannot find what is causing the problem. My understanding is, that there is no cache data stored for D+ in Anystream (unlike for AP), so going into that direction will probably also not help (?).
Alternatively, maybe something has changed with Anystream and/or D+. I have noticed, that when I login to D+ using the browsers and with the VPN turned on, sometimes a message will be displayed, that indicates that D+ thinks I am abroad (which in a sense is true, given the VPN). It causes no problems, only the message is displayed, and I can see the library of the VPN country. But I wonder, whether that message makes it impossible for D+ to login via Anystream - the Anystream login for D+ looks differently from the one offered by the browser and maybe that display of that message causes a hiccup that prevents D+ to login via Anystream (???). Note, that if that is the case, then this problem would also appear without VPN if someone was travelling to a different country and then login into D+ via Anystream.
Sorry for the wall of text and thanks in advance for any help!
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