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cycle redundancy error?

goohman1114

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My mom wants to dup her copy of saw 4 so she can keep her original clean and use the duped copy for watching.

but when she tries to rip it to her hd she gets "cycle redundancy error" and she called me in cause im the "techie" in the family but I dont know spit about this program so.....help meh pl0x?

btw she has version 6.1.8.4, does she need to upgrade? I would check myself but she lives in Va. and can't afford the gas right now
 
im not sure but maybe its the burning part?

she burns w/ nero and dvd-r DL
 
My mom wants to dup her copy of saw 4 so she can keep her original clean and use the duped copy for watching.

but when she tries to rip it to her hd she gets "cycle redundancy error" and she called me in cause im the "techie" in the family but I dont know spit about this program so.....help meh pl0x?

btw she has version 6.1.8.4, does she need to upgrade? I would check myself but she lives in Va. and can't afford the gas right now

A Cycle Redundancy Error generally points to a bad disc however your mother is most definitely using a far outdated version of AnyDVD which may be a possible cause of the problem since Saw IV came out after the version of AnyDVD she has installed was released. Have her update to AnyDVD 6.3.1.7 and try again.

Download AnyDVD 6.3.1.7 here: http://static.slysoft.com/SetupAnyDVD.exe.

If there are still problems then do the following two things:

(1) Post a log file

a) Ensure Anydvd is running.
b) Put the problematic original movie dvd in your burner. Wait for Anydvd to scan the disc.
c) Right click the red fox icon on your toolbar.
d) Select "Create Logfile"
e) Wait for Anydvd to create a log file.
f) A pop-up screen will appear. Take note of the location where Anydvd created the logfile and the logfile's name. Click "ok".
g) Go to your My Documents folder
h) You will see a zip file called "Anydvd_Info_titleofmydisc.zip" (or something similar; see step f)
i) When replying or posting in the Slysoft forums, look for the icon that looks like
attach.gif
(in other words, look for the paperclip after clicking "quote" or when creating a new thread)
j) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
k) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
l) Click the "Browse" button, and locate and select the .zip file you created.
m) click "upload"
n) Close the window. When you submit reply, or submit a new thread, the .zip file will be attached automatically for us to take a look at

(2) Check the disc with Nero CD-DVD Speed

Download Nero CD-DVD Speed (freeware). Run the program, and select the ScanDisc tab. Select the drive the original disc is in and click Start. There should be no red spots showing up. If there are then it's possible the disc is bad, the drive is slowly dying or there is problematic and incompatible software installed on the system.
 
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