Credit card refused???

Discussion in 'Purchase and License Keys' started by WesWesthaver, Feb 22, 2019.

  1. WesWesthaver

    WesWesthaver Member

    I tried to purchase a 1 year license of AnyDVD and everything seemed to be going ok. But during the final processing of my order a large blob of gibberish text was sent to my web browser and the transaction ended.

    There was no option to retry or to go back and correct any problems.

    The first line of the text blob said:

    "15955318 197007 5900 EUR Refused Refused"

    Followed by several hundred characters of this gibberish:


    I left a message on the AnyDVD website but haven't received any response.

    I am a former lifetime license holder of the Slysoft CloneDVD/AnyDVD software and I just want to re-up now that I have the money to do so.

    Can anyone help me?

    PS. I was able to purchase the CloneDVD software without any difficulty just minutes before trying to purchase AnyDVD.

  2. blank

    blank Well-Known Member

    Just use coins - I did so long ago worked very well ...
  3. Recycle

    Recycle Well-Known Member

    That is a financial institution that you need to call and tell them to permit the transaction. They are detecting overseas transaction and flagging it. You need to call and talk to a person not a automated system.
  4. blank

    blank Well-Known Member

    Maybe try to use coins?
  5. Jill

    Jill Support Team Staff Member

    Just to follow up on this: the op had tried again two days after his initial attempt and the order went through just fine. :)
    whatever_gong82 and RedFox 1 like this.
  6. Napa Bob

    Napa Bob New Member

    My card is from Wells Fargo and I have purchased many European products with Euros, so it is not just because it is a foreign transaction. Have you found an alternate method for US customers that doesn't involve bitcoins?
  7. blank

    blank Well-Known Member

    Perhapse use Litecoin ?
  8. Napa Bob

    Napa Bob New Member

    The advantage of credit cards in the US is that the bank provides dispute resolution, in case the supplier accidentally charges you 2 or 3 times for the same product.
    blank likes this.
  9. blank

    blank Well-Known Member

    See so just use coins, which means you're in control - just an idea.
  10. nuthin.fancy

    nuthin.fancy New Member

    I as well am having issues with my credit card being rejected & it is NOT a restricted card, my bank said there are no restrictions on my card, I buy over seas all the time & only have a problem on this site, I want to buy AnyDVD HD & can't, been a customer since way back in the slysoft days but now can't buy shit. All they want to do is claim my bank is blocking it which is total bullshit, have talked to my bank numerous times & the rejections aren't even showing up at my bank which means my card isn't even going through THEIR network in order to get rejected, why can't you people just fix your problems on your own network?? & NO I'm not dealing with ANY type of freaking coins ( fake money) why can't you simply just fix your network/servers to accept credit cards? I live in the USA.... Any ideas from anyone as to how I can buy anydvd hd??
  11. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    Redfox HAS NO NETWORK. They call an API from the PSP and submit the payment info securely. A virtual currency really isn't that hard to get/use and it gets you an additional discount.

    Sent from my Nexus 6P using Tapatalk
  12. nuthin.fancy

    nuthin.fancy New Member

    Well whatever they're using it's not working right, too many people having same issues. I've had some problems in the past with over seas purchases rejecting my card & once they look into it they find the problem is on their end & they fix it. They need to contact whoever their site is set up with & have them look into why so many credit cards are getting rejected for no reason. They're just losing money. Any place to go that can explain how to set up & use bitcoin cause I know nothing about it. All I want to do is pay them 109 us dollars for a lifetime subscription for my anydvd hd
  13. blank

    blank Well-Known Member

    Take your time with Bitcoin but it's really easy. Coinbase worked for many.
  14. DrXenos

    DrXenos Well-Known Member

  15. blank

    blank Well-Known Member

  16. RedFox 1

    RedFox 1 Super Moderator

    Buy a little BTC like Blank said. Its easy. No hassle at all
  17. iand999

    iand999 Member

    I’ve never used anything this complicated before. Why can’t I just pay with PayPal it feels safer. Bitcoin feels dodgy and insecure
  18. RedFox 1

    RedFox 1 Super Moderator

    Because Paypal will not do business with us, we are the bad guys, remember? LOL Bitcoin is not dodgy, its the payment of the future.
  19. blank

    blank Well-Known Member

    Bitcoin isn't insecure at all. Take your time if it's new to you.
    whatever_gong82 likes this.