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Resolved Crash on hulu after updating to 1.4.8.0 version

Discussion in 'AnyStream' started by Shoii, Nov 25, 2022.

  1. Shoii

    Shoii Member

    If I select the whole seaseon to download, I can download the first episode but after that the crash report pops up.
     

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  2. DQ

    DQ Well-Known Member

    You need to post one of those crash logs it is creating for devs to look at.
     
  3. Shoii

    Shoii Member

    This?
     

    Attached Files:

  4. DQ

    DQ Well-Known Member

    yup that's it
     
  5. Shoii

    Shoii Member

    So what's the problem?
     
  6. cartman0208

    cartman0208 Well-Known Member

    Now wait for the devs to identify the issue and release a new version?
     
  7. Shoii

    Shoii Member

    yes, new version just released, but it's not working for me. It worked well before I updated to this new version...
     
  8. RedFox 1

    RedFox 1 Super Moderator

    Lets see if anyone else has this issue, I have been testing the new version yesterday and today and downloaded many series, and it worked fine. Why dont you try another series or that same one again.
     
  9. Shoii

    Shoii Member

    I tried another series but same problem. It worked well yesterday but after I updated to the new version It doesn't work.
     
  10. RedFox 1

    RedFox 1 Super Moderator

    Only the developers can read .dump files, can you please upload a logfile. Look at the GUI and in the upper left hand corner you will see FILE, press it, then you will see Create logfile Press it and create it and upload it to the forum.
     
  11. Shoii

    Shoii Member

     

    Attached Files:

  12. RedFox 1

    RedFox 1 Super Moderator

    It won't work with a VPN from to the USA to South Korea or visa versa. AS will only support a proxy. Its seems your VPN IPs have been blocked. You cannot access Hulu USA through a VPN anymore, some IPs may work, most do not.
     
  13. Shoii

    Shoii Member

    Could you tell me how to use proxy? I'm kinda new to this.
     
  14. RedFox 1

    RedFox 1 Super Moderator

    Google is your friend. Look in the settings find a proxy program and use it.
     
  15. Pete

    Pete Forum Admin Staff Member

    Thanks for the report.
    The situation is, that the series you're downloading has English audio (and only that) in the first episode, but the second episode has Japanese (and only that).
    AnyStream is not dealing with this gracefully, as it should - it panics, when there's no language match in the second episode.

    This will be fixed in the next version, but until then, you will have to add those episodes to the queue manually one by one.
     
  16. Shoii

    Shoii Member

    Then, why did the previous version work? The 1.4.7.0 version worked well when I downloaded two languages.
     
  17. Shoii

    Shoii Member

    I know AS doesn't support VPN, but it worked fine withe the 1.4.7.0 version and I still can download if I selecet the episode manually one by one in the 1.4.8.0 version.
     
  18. RedFox 1

    RedFox 1 Super Moderator

    I have to apologize it was not your VPN, it is something with our program, please forgive me, the developer is working on it right now, and you should be fine. You should be able to download them one by one now. Again please forgive my mistake, I was not aware of the circumstance, there will be a new beta soon.:(
     
    Last edited: Nov 26, 2022
  19. Shoii

    Shoii Member

    Yes, next time before updating the system plz check the system because my Hulu account expires soon and I was spending my whole time to resolve this problem...
     
  20. RedFox 1

    RedFox 1 Super Moderator

    Again please accept my sincerest apologies. As I said it will be fixed soon and you can download that one by one so you should be fine. Please read post 15 by the developer.
     
    whatever_gong82 likes this.